[Didylu]

Hello,
Please disregard this whole post. I used the Windows Installer and Clean up Utility and found TrayApps and deleted it. Problem solved! I hope you haven't started on this yet.
Thank you for your time,
Diane Mitchell

I followed all the instructions before step 5. I could not update Microsoft XML Core Services 4.0 service pack 2 (KB936181). I keep giving error reports. Dr. Watson debugger has been showing up. I ran Norton antivirus 2 times...it found nothing.
Here is the HIJACK THIS log file:

Malwarebytes' Anti-Malware 1.28
Database version: 1194
Windows 5.1.2600 Service Pack 3

9/22/2008 3:29:10 PM
mbam-log-2008-09-22 (15-29-10).txt

Scan type: Quick Scan
Objects scanned: 43333
Time elapsed: 7 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\pse_350_enu.exe (Trojan.Agent) -> Quarantined and deleted successfully.


HERE IS SOMETHING I THINK I AM SUPPOSED TO SHOW:
32 Bit HP CIO Components Installer
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Reader 9
American Greetings CreataCard Select 6
AOL Uninstaller (Choose which Products to Remove)
AppCore
Apple Software Update
Ares 2.0.9
BCM V.92 56K Modem
ccCommon
Component Framework
Dell ResourceCD
Desktop Restore
ERUNT 1.1j
Eusing Free Registry Cleaner
FastStone Capture 6.2
FastStone Image Viewer 3.6
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
HP Customer Participation Program 10.0
HP Deskjet F4200 All-In-One Driver Software 10.0 Rel .3
HP Imaging Device Functions 10.0
HP Photosmart Essential 3.5
HP Smart Web Printing
HP Solution Center 10.0
HP Update
Intel® Extreme Graphics Driver
Java™ 6 Update 7
LiveUpdate (Symantec Corporation)
LiveUpdate (Symantec Corporation)
Magic Speed v3.3
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Minimem
Mozilla Firefox (3.0.1)
Norton AntiVirus
Norton AntiVirus (Symantec Corporation)
Norton AntiVirus Help
Norton Protection Center
OCR Software by I.R.I.S. 10.0
QuickTime
RealPlayer
Secunia PSI (RC3)
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Shop for HP Supplies
SoundMAX
SPBBC 32bit
Spybot - Search & Destroy
SpywareBlaster 4.1
Symantec Real Time Storage Protection Component
TClockEx
TuneUp Utilities 2008
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Viewpoint Media Player
VLC media player 0.9.2
Webshots Desktop
Windows Defender
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Search 4.0
Windows XP Service Pack 3
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Toolbar
Yahoo! Widgets

I hope this is what you need to annalyze my problem. I got a little confused because I had to stop a couple of times to do other things. If you need any more information please ask.
Thank you for your help,
Didylu

Edited by Didylu, 25 September 2008 - 01:45 AM.