Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

dvd burner wont recognise discs

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 2 posts
i,m running nero 6 , everytime i try to burn anything like a film it will transcode it but when it comes to the actual burning i get a message saying please insert an empty disc even though the discs are empty it will burn cdrs though , ive uninstalled and reinstalled nero 6 but i keep getting the same problem , i have tried different discs but to no avail .
  • 0




    Trusted Tech

  • Retired Staff
  • 5,236 posts
Hi andrewgdy! Welcome to G2G!

Simple but needed question. Are you sure you are using a DVD Burner and not one that can just burn CD's?



If the drive truly is a DVD Burner, then please do the following:

Let's have you uninstall the DVD-Drive and then have you reboot and let windows reinstall the drivers for it. To do this, do the following:
  • Go to START-->RUN and type devmgmt.msc
  • In the new window that appears, click the + symbol next to CD/DVD-ROM Drives.
  • Locate the drive in question and right-click it and choose UNINSTALL.
  • Once it's finishing uninstalling, reboot your computer.
Once it's rebooted, try putting a DVD in it again and see if the same thing happens.


If after rebooting you are still having problems, try the following:

Click Start then Run and type regedit...click "Ok"

In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}

Right click on {4D36E965-E325-11CE-BFC1-08002BE10318} and choose Export. Name this file "filters" and save it to your desktop. This file can be deleted when it is determined it is no longer needed.

In the right pane, if either UpperFilters or LowerFilters are present, right click on it and choose Delete...accept the deletion. Delete both if they are both present.

Close Registry Editor and reboot.


If after doing that your drive still doesn't show up, please download CDGone from HERE. Once it's downloaded, extract the files to your desktop and open the READ ME FIRST.TXT file and follow the instructions there.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP