I am from L2 supprt for EDS an HP company (information Securuty Analyst). I was working on a issue where one user is not able to play or stream videos available on this link
He can play any other videos online. We assumed that it was an issue with Active X controls. So we completely uninstalled JAVA (Sun) and re-installed it back, which did not work. User was on IE6. Tried resetting all the security & web settings, re-install of IE6. Next step was installing IE7 which also did not resolve the issue. User had mcafee on his machine, so we uninstalled that too and tried was of no help. Then we found that we can no longer uninstall IE 7 (this has become another issue now).
All the network settings are correct. Installed Firefox and it runs fine. I ran sfc scan and it came up with nothing damaged or corrupt. Have tried reparing explorer, ie explorer, java no go. Have tried virtually everything , spent hours and hours.
The last resolution to this would be a re-image, i personally wouldnt like it as i had to spend days to resolve the issue. If anyone can help ???? before i recommend the re-image.
User has Windows XP SP2 installed with IE7 currently in uninstallable state. The machine is dell latitude d610.