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Explorer keeps disconnecting


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#1
bob4geeks

bob4geeks

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Is this an 'add-on' problem and is there a way to troubleshoot?Thanks!
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#2
sari

sari

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bob4geeks,

I assume by Explorer you mean Internet Explorer. It's hard to say exactly what's causing this, but you can manage any add-ons you have to see if that's the issue. Assuming you can open IE, go to the Tools > Manage Add-ons. From there, you can select Enable or Disable Add-ons. Have you added any recently? If so, then I would start by disabling any recent changes first. If that fixes the problem, you can add them back one at a time to try and determine which one might be causing the issue.
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