Hi, I've never had a problem with my HP Laserjet 1020 printer but somehow it no longer is listed as an available printer on my PC. The printer stopped being recognized by my PC. Sorry, I'm not aware of anything leading up to this strange occurrence; Never encountered anything like this. Therefore, I used the HP factory installation disc and went through the installation process. However, I still can't install the printer and receive the following error message:
"Cannot install this hardware. There was a problem installing this hardware (HP Laserjet 1020). An error occurred during the installation of the device: The driver installation file for this device is missing a necessary entry. This may be because th INF was written for Windows 95 or later. Contact your hardware vendor. Click Finish to close the wizard."
I'm using Windows XP Professional, SP2. Any comments/suggestions are greatly appreciated. Thanks.