[jrd1941]

Hi Folks,
I've got a weird problem with Windows Explorer and my hard drive. The drive is about 3 or4 months old WD 500GB in a new system I just built. Anyway the machine comes up fine. I can get on the net and into my mail. I can run my programs with no apparent problem with the exception of Windows Explorer. When I go in it comes up fine. I can see the drives and documents with no problem. I can go to one of the subdirectories on my C: drive and create new subs by going to file |new|directory and everything works okay. If I go to the c: drive itself I can go to view, favorites, tools and help. If I try to get into file or edit it locks up the machine. It just sites there for hours with the hourglass. If I do a <ctr>,<alt>,<del> to bring up the task manager it tells me the the c:drive is not responding. If I do an end process the windows Explorer on the C: drive goes away and things work fine again. I would really like to add a few more subdirectories be able to carry out some of the file and edit functions. I am a retired PC techie so I do have a clue or two about PCs but this one is driving me nuts. I just added the new HP printer (Office Pro K5400). I deleted the older printers and software before I added the new stuff but I think this problem predated the new printer by a few days. Since we just moved in the last couple of weeks the time frames are scrambled in my head. If any one can up with some suggestions I would really appreciate it.
Thanks,
Dick
e-mail address removed

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Since you have a PC Techie background....
Can we presume that you've run System File Checker to assure that all Windows OS files are in place and not corrupt?
Start - Run - (type)sfc /scannow <-- notice the required space.

If SFC identifies any missing or corrupt OS files it will call for your Windows installation CD.
If you don't have one there is a "work-around" or you can borrow one of the same flavor for this procedure.

You might want to EDIT out your email address.
Forums are a favorite place for automated Bots to find personally identifying information.
I'll ask a Mod to Edit it out for you if your post time-lapse has expired for personally editing yourself.

Best Regards,
Doug

[Doug]

Since you have a PC Techie background....
Can we presume that you've run System File Checker to assure that all Windows OS files are in place and not corrupt?
Start - Run - (type)sfc /scannow <-- notice the required space.

If SFC identifies any missing or corrupt OS files it will call for your Windows installation CD.
If you don't have one there is a "work-around" or you can borrow one of the same flavor for this procedure.

You might want to EDIT out your email address.
Forums are a favorite place for automated Bots to find personally identifying information.
I'll ask a Mod to Edit it out for you if your post time-lapse has expired for personally editing yourself.

Best Regards,
Doug

[jrd1941]

Hi Folks,
I thought I sent a reply to Doug's suggestion last night on my way to a meeting but it doesn't appear that it went through. Thanks for getting back to me so quickly Doug. I did run system file checker. I also ran chkdsk /f. I defraged the drive. It took 3 hours to defrag 10 gigs on a 500 gig sata 2 drive. I tried some other things also. I created a new folder in a subdirectory and one in My Documents. They both took with no problem. I was then able to drag and drop them onto the root directory of C: without out a hitch. The problem only appears when I try to use file or edit on the root directory or when I right click on root directory to use one of the function under the right-click features. I can use view, favorites, tools and help under the root directory.
Thanks again for trying to help. I guess unless someone can come up with some other suggestions I'm a little to leery to try and get by with the subdirectory work around and should just wipe the drive clean and try to reload everything.