[wrs143]

Hello I currently ran tests in your malware forum and everything seemed to be fine. I was wondering if this is where i was supposed to come for more help? Here is a link to my last topic http://www.geekstogo...de-t212481.html I am currently online in a safe mode on my computer but when i log in normally i still have the same problems with not connecting? I just found this today that i could run in a safe mode through my superantispyware program. Any suggestions or ideas to get my computer running properly would be appreciated.

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Lets try and see whether you have equipment related problems. In this step, we will allow the equipment to self-diagnose and resolve the problems. If you suddenly lose connectivity over your High Speed Internet line, have a slow connection or are unable to browse the Internet despite indications that you are connected, it is possible that your modem is not communicating properly with the Internet network. Save all your current work, close all open applications, then shut down your computer ...unplug router and modem

Power up the modem first and after it gets initialized and all the lites are steady..
power up the router...after all the lites are on...
power up the computer
The above steps should take care of your problem
no joy then try this..
TCP/IP stack repair options for use with Windows XP with SP2.
For these commands click on Start.... Run..... type in...CMD ....to open a command prompt box

We are going to Reset WINSOCK entries to installation defaults...
type in ... netsh winsock reset catalog .... press ...enter
Reset TCP/IP stack to installation defaults...
type in...... netsh int ip reset reset.log ... press ...enter

reboot
--

Edited by happyrock, 18 October 2008 - 07:50 AM.

[happyrock]

Lets try and see whether you have equipment related problems. In this step, we will allow the equipment to self-diagnose and resolve the problems. If you suddenly lose connectivity over your High Speed Internet line, have a slow connection or are unable to browse the Internet despite indications that you are connected, it is possible that your modem is not communicating properly with the Internet network. Save all your current work, close all open applications, then shut down your computer ...unplug router and modem

Power up the modem first and after it gets initialized and all the lites are steady..
power up the router...after all the lites are on...
power up the computer
The above steps should take care of your problem
no joy then try this..
TCP/IP stack repair options for use with Windows XP with SP2.
For these commands click on Start.... Run..... type in...CMD ....to open a command prompt box

We are going to Reset WINSOCK entries to installation defaults...
type in ... netsh winsock reset catalog .... press ...enter
Reset TCP/IP stack to installation defaults...
type in...... netsh int ip reset reset.log ... press ...enter

reboot
--

Edited by happyrock, 18 October 2008 - 07:50 AM.