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need help with deleting netba32.exe


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#1
Djip

Djip

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So I was scanning my computer with ad-aware when I tried to delete some spyware it found, called netba32.exe, when it sort of froze up, so I tried to delete the spyware manually, when it says it's being used by windows and therefore cannot be deleted. Can anyone please help me with this? I would REALLY apreciate it. I'll write down some more information on it.

Vendor: VX2
Category: Malware
Object Type: Process
Location: C:\Windows\System\Netba32.exe
Comment: (CSI match)

I copied this from the info ad-aware gave.
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#2
gerryf

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vx2 betterinternet....very nasty

Ad-aware, when run properly with the correct plugin, will remove vx2 betterinternet much of the time....Visi the Ad-aware forum in my signature for some help on that.
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#3
Djip

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I configured ad-aware like it was written in the ad-aware forum, but it still freezes up, I couldn't check "During removal, unload explorer and IE if necessary" under "Cleaning Engine", so I think that has something to do with it, but by retail version you mean I have to buy ad-aware right(I'm not a native english speaker)?
So might it work if I disconnect the computer from the internet during the scan instead?
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#4
gerryf

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Not suggesting you buy a better version...suggesting you make a post in that forum.

If that fails, please post in the malware forum, also in my signature....this malware is not easily removed, but it can be done manually. I suggested the adaware forum because they have likely encountered this before.
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