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TouchPad not working


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#1
Excal

Excal

    Malware Slayer Extraordinaire!

  • Retired Staff
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Thanks for the help in advance :)

My sister dropped her Dell Inspiron 1150 over to me and the touch pad is not working. I download and installed new drivers hoping that would work, but to no avail. Any suggestions would help.

:)


Excal
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#2
SRX660

SRX660

    motto - Just get-er-done

  • Technician
  • 4,345 posts
More than likely the ribbon cable has come loose from the motherboard. On my older Dell laptop i needed to take the 6 screws out from the middle bottom of the laptop to get the keyboard to where it would fall ou if turned upside down. I could then see where the touchpad ribbon cable was pushed into a slot on the motherboard.

Posted Image

Posted Image

The pictures show the ribbon cable on my old Dell CPI-A laptop. I hope the newer ones are similar.

SRX660
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#3
Excal

Excal

    Malware Slayer Extraordinaire!

  • Topic Starter
  • Retired Staff
  • 12,739 posts
i will give it a go when I get home, thanks

:)

Excal
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#4
Troy

Troy

    Tech Staff

  • Technician
  • 8,839 posts
If that fails, it might be gone (depending on how old the machine is).

Just plug in a USB mouse.

:)

Troy
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