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iTunes Will Not Open


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#1
PuffylilBunny

PuffylilBunny

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I do have the latest version of iTunes, but I downloaded it more than a week ago, have used it several times, and this is the first problem I've had with it.

I think my computer may have a virus, but when I run the free Microsoft program, Windows Defender, it says my computer is running normally (which is definitely innaccurate) I don't have any other software (that I know of) to scan my computer for viruses.

I have recently been clearing old files and rarely-used programs from my computer, as well as cleaning my hard drive and defragmenting, but my computer is still running slow.

Yesterday, I tried to open my iTunes library and I received the typical error message ("would you like to send an error report?")

I have restarted my computer a couple times since then, but nothing seems to solve the problem.

My iTunes library has over 400 songs in it, and I have put a LOT of work into it, so if there's anyway that this problem can be fixed without erasing my whole library, it would be MUCH appreciated.


Also, I'm new to the site, so if I'm leaving something out, or you need other information, let me know! Thanks for the help :)
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#2
Broni

Broni

    Kraków my love :)

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iTunes doesn't actually store songs, but a list of them (library). Try reinstalling iTunes. It won't delete your music, which is stored somewhere on your hard drive.
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