[doug1988]

i have reinstalled windows xp on my computer... now my internet wont work... on all my other computers when i plug the ethernet cable in it just connects internet. but when i plug the the ethernet cable in this computer it wont connect. what should i do?

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Did you reinstall motherboard drivers?
Did you install network card driver?
Any errors in Device Manager?

[Broni]

Did you reinstall motherboard drivers?
Did you install network card driver?
Any errors in Device Manager?

[doug1988]

how do i know if i installed the network card driver?

Edited by doug1988, 08 November 2008 - 11:11 PM.

[Broni]

Say again?

[doug1988]

How do i know if i need to install those drivers, and how do i install them?

[Broni]

Go Start>Run, type in:
devmgmt.msc
Click OK.

Device Manager will open.
Do you see any yellow "?", or "!" marks?

[doug1988]

yes i see about 3

[Broni]

What do they say?
Your computer should be supplied with drivers CD. Do you have it?
What brand, and model is your computer?

[doug1988]

there is a "?" and "!" near Ethernet controller, audio controller and video controller.
i do not have the drivers cd.
my computer is a dell deminsion 2400.

[Broni]

That's why, your internet doesn't work. I guess, you have also video, and sound problem.
Go here: http://support.dell..../...tid=&impid=, download, and install your drivers:
- ethernet - Broadcom - Driver
As for audio, and video, it depends on your particular machine.
Go here: http://support.dell..../...tid=&impid=, click on Add or Edit Service Tag, enter your service tag number, and get audio, and video driver.

[doug1988]

thanks for your help i will start downloading those now

[Broni]

Bring some good news when done

[doug1988]

yup works perfectly i am using the computer right now, thanks for your help.

[Broni]

Cool