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reinstalled windows XP now internet wont work.


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#1
doug1988

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i have reinstalled windows xp on my computer... now my internet wont work... on all my other computers when i plug the ethernet cable in it just connects internet. but when i plug the the ethernet cable in this computer it wont connect. what should i do?
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#2
Broni

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Did you reinstall motherboard drivers?
Did you install network card driver?
Any errors in Device Manager?
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#3
doug1988

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how do i know if i installed the network card driver?

Edited by doug1988, 08 November 2008 - 11:11 PM.

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#4
Broni

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Say again?
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#5
doug1988

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How do i know if i need to install those drivers, and how do i install them?
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#6
Broni

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Go Start>Run, type in:
devmgmt.msc
Click OK.

Device Manager will open.
Do you see any yellow "?", or "!" marks?
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#7
doug1988

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yes i see about 3
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#8
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What do they say?
Your computer should be supplied with drivers CD. Do you have it?
What brand, and model is your computer?
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#9
doug1988

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there is a "?" and "!" near Ethernet controller, audio controller and video controller.
i do not have the drivers cd.
my computer is a dell deminsion 2400.
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#10
Broni

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That's why, your internet doesn't work. I guess, you have also video, and sound problem.
Go here: http://support.dell..../...tid=&impid=, download, and install your drivers:
- ethernet - Broadcom - Driver
As for audio, and video, it depends on your particular machine.
Go here: http://support.dell..../...tid=&impid=, click on Add or Edit Service Tag, enter your service tag number, and get audio, and video driver.
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#11
doug1988

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thanks for your help i will start downloading those now
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#12
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Bring some good news when done :)
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#13
doug1988

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yup works perfectly i am using the computer right now, thanks for your help.
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#14
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