Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Internet stopped working.


  • Please log in to reply

#1
ripcurlgirl

ripcurlgirl

    New Member

  • Member
  • Pip
  • 2 posts
Hi,
I have a dell dimension 5150 computer with windows xp. Last monday I turned on my computer and the internet was not working. I got an error message saying that my computer was not connected. I rang up my internet provider (virgin media) and tried everything they told me to do but it still wouldn't work so they sent me a new modem. (I dont have a router, just a modem that connects to the computer)
I connected the new modem, still wouldn't work. Phoned up again to the helpline and they said that my network interface card is corrupted.
Is this possible? I didn't do anything different from what I normally do when I went on the internet the night before it wouldn't work. How can I fix my internet?

any help would be much appreiciated!! :wave: :) :)
  • 0

Advertisements


#2
amw_drizz

amw_drizz

    Member

  • Member
  • PipPipPip
  • 329 posts
Is your network card still being recognized? Are the lights that indicate that the NIC is connected to the modem lit up? You could try getting a el-cheapo network card and put it in and hook it up and see if it lets you on the internet.


Another thing is, How old is this dell? is it still under warranty? if it is call dell up and tell them that you are pretty sure that the network card is dead. And see how the want to fix it. As with some Manufactures prefer (and to keep warranty) that they either replace the component or send you an authorized replacement for it.
  • 0

#3
ripcurlgirl

ripcurlgirl

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
thanks for the reply.
on the modem, the pc light goes on and off, and the data send and recieve lights are not on at all. the cable and power lights are on though. what does that mean?
i dont know how old the dell is, a couple of years maybe? i'm looking for the warranty now.
  • 0

#4
amw_drizz

amw_drizz

    Member

  • Member
  • PipPipPip
  • 329 posts
my guess is now some problem with the modem, as when you try to view a page on the internet it should flash for send and receive indicating data transfer between you and the server. mabey some one else will chime in with more insight.

Edited by amw_drizz, 11 November 2008 - 06:31 PM.

  • 0

#5
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
I don't understand what kind of ISP it is. They can easily ping your computer to see, if modem is working, or not.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP