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#1
Jimbob

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I have a friend running Me with (kids).

She booted up and the desktop is kind of gray and the icons are not active so she can't get on line.

Any help?
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#2
gerryf

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start > run
msconfig
enter

tell her to check SELECTIVE STARTUP and to uncheck all the boxes beneath it and reboot.

See if she can get online....if she can, have her post a hijackthis log in the malware forum
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#3
Jimbob

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Thanks gerryf.
It seems her pc is stuck in the standby mode. So how does she get to the Start button if the nouse is inactive too? I don't know the key strocks to do that, do you?
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#4
gerryf

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if she has a windows key on her keyboard.


if it will not work, tap f8 as the computer is counting memory, (once a second) then choose SAFE MODE from the start menu
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#5
Guest_jake6535_*

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Thanks gerryf.
It seems her pc is stuck in the standby mode. So how does she get to the Start button if the nouse is inactive too? I don't know the key strocks to do that, do you?

View Post


If no Windows key, press CRTL+ESC
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#6
Jimbob

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Thanks, I just tryed that and it works. I'll tell her.
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#7
Guest_jake6535_*

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Works on every OS 95 and up.
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#8
Jimbob

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Ok, now I know how to get around with the keys. So wouldn't it be better to have her do a SYSTEM RESTORE?
I just found out how to get there with the keys.
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#9
gerryf

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would not hurt
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#10
Jimbob

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Does Windows 98 even have SYSTEM RESTORE? I'm running XP

And now that I have all this info how do I end this post?
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#11
gerryf

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98 does not

to end the thread...stop posting :tazz:
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