[Jimbob]

I have a friend running Me with (kids).

She booted up and the desktop is kind of gray and the icons are not active so she can't get on line.

Any help?

[Advertisements]

start > run
msconfig
enter

tell her to check SELECTIVE STARTUP and to uncheck all the boxes beneath it and reboot.

See if she can get online....if she can, have her post a hijackthis log in the malware forum

[gerryf]

start > run
msconfig
enter

tell her to check SELECTIVE STARTUP and to uncheck all the boxes beneath it and reboot.

See if she can get online....if she can, have her post a hijackthis log in the malware forum

[Jimbob]

Thanks gerryf.
It seems her pc is stuck in the standby mode. So how does she get to the Start button if the nouse is inactive too? I don't know the key strocks to do that, do you?

[gerryf]

if she has a windows key on her keyboard.


if it will not work, tap f8 as the computer is counting memory, (once a second) then choose SAFE MODE from the start menu

[Jimbob]

Thanks, I just tryed that and it works. I'll tell her.

[Jimbob]

Ok, now I know how to get around with the keys. So wouldn't it be better to have her do a SYSTEM RESTORE?
I just found out how to get there with the keys.

[gerryf]

would not hurt

[Jimbob]

Does Windows 98 even have SYSTEM RESTORE? I'm running XP

And now that I have all this info how do I end this post?

[gerryf]

98 does not

to end the thread...stop posting