XP Won't start, even in safe mode
Posted 21 November 2008 - 11:54 PM
Posted 02 December 2008 - 10:14 AM
So I went on to the windows update website, and it could not update my computer. There was apparently something wrong with my automatic updates or the way they were configured. It told me to go into some explorer window and change a few options to try to force the automatic updates to take (these were windows' instructions). So I did what it told me to (this was more than a week ago, and I cannot remember what they were telling me to go through and do). I tried to reboot the computer, just to make sure everything took. When it restarted, windows came up but essentially froze. My mouse moved around, but I would get an hourglass when I would roll over the start bar, no programs open, and Ctrl+Alt+Del doesn't bring up the task manager window.
Now, most of the time when I start windows it starts up and appears to function normally, but within 5 seconds the start menu and all my icons disappear. The only way the start menu and icons stay is if some message comes up when I start windows (such as "No internet connection found, would you like to try again or work offline?"), but the start menu gives me the hourglass, navigation windows are nonfunctional, and Ctrl+Alt+Del does nothing. I basically can't do a thing because I can't open a program or even the start menu befor windows stops responding. Any ideas on this one?
Posted 03 December 2008 - 12:02 AM
Another thought, the Windows firewall came out with Service Pack2, before that there wasn't a Windows firewall. Perhaps your installation CD is an early XP or Service pack1? If it is stable in safe mode, click on Start, Control Panel, and then the System control panel. The window that pops up will display what version of XP you're running. If it is an early version, you can then install Service Pack2, which will establish the Windows firewall. Lots of programs now require at least XP w/ service pack2 installed.
Hope this helps..
Posted 04 December 2008 - 08:53 PM
Posted 05 December 2008 - 01:01 AM
Assuming that you can get a fresh copy of windows loaded and activated, all your data will be under C:\Documents and Settings\(your old profile name). To recover email history and address book info, you also have to enable the viewing of "hidden files & folders". Open my computer, Tools and Folder Options. Click on the "View" tab and click on the "Show Hidden files and folders" choice.
Hope this helps...
Posted 05 December 2008 - 01:06 AM
Boot to the Windows XP installation cd by pressing a key when the "Press any key to boot from cd" prompt appears at the top of the screen.
- At the "Welcome to Setup" screen, press Enter to set up Windows XP.
- Accept the License Agreement by pressing F8
- With your current installation selected in the box, press Esc
- Select C: Partition1 [NTFS] in the box and press Enter
- To continue setup using this partition, press C
- Now you should see formatting options...choose the last one, Leave the current file system intact (no changes), and press Enter
- To use a different folder, press Esc
- Name the folder WINDOWS0 (just type a 0 (zero)) and press Enter
The data will be located in the Documents and Settings folder (C:\Documents and Settings) under your old user account name...so when you set up the new installation, give yourself a slightly different user account name
Posted 18 December 2008 - 09:26 AM
But anwyay, thanks for all your help, Mark and everyone else who contributed.
Posted 18 December 2008 - 10:21 AM
Posted 21 January 2009 - 02:25 PM
Posted 15 January 2010 - 12:33 AM
I have been having a similar problem with my desktop computer. Hadn't used it much in the last year and a half because it didn't have internet access. Finally got a wireless adapter for it and while I was installing the software & drivers for it, it said there was an error because something else was apparently installing at the same time. I didn't know of anything installing so I exited out of there and restarted the computer. Ever since then it will not boot. It just goes to the screen where it has me select to start in safe mode, last known good config, normally, etc. None of the options work and it always returns to this screen.
We have a guest sleeping in that room right now, so I can't try these steps until tomorrow, but I had a question. I have lost my Windows key and can't use software to recover it because, well, I can't boot the computer! Will the steps outlined in this thread require a product key? If so, what should I do? I don't want to proceed until I know what to do about the missing key. Thanks.
Edited by jencwu, 16 January 2010 - 01:21 AM.
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