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Mozilla, IE problems following trojan attack


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#46
Broni

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This has been going through my mind for a while, so it may be time to...

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#47
mr__roarke

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all right.

Thanks for the help thus far.
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#48
Broni

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You're very welcome :)
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#49
Rorschach112

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His problem isn't malware related, I am 100% sure about that
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#50
mr__roarke

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So, it isn't malware related (though I suspect that it may be malware caused), and it doesn't seem to be anything simple, what is the next step?
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#51
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Create new profile in Firefox: http://kb.mozillazin...Profile_Manager
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#52
mr__roarke

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I created a new profile for Mozilla. Still goes back to the same startup.
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#53
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Next step - clean install: http://kb.mozillazin...talling_Firefox

Edited by Broni, 06 December 2008 - 03:59 PM.

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#54
mr__roarke

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Completely removed firefox according to the instructions. Did a regular install of FF 3.04. Same start page.

Quick question. What would show up if I started FF and it couldn't find an internet connection? A while ago, while I was looking up the errors (prior to coming to G2G) I read something about interrupting the loading order, or something, and that one of the errors was caused because my computer couldn't see it's internet connection. I'm just throwing this out there.
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#55
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Do you HAVE internet connection problem?
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#56
mr__roarke

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No. I was just throwing that out there. I'm by far not the expert here.
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#57
123Runner

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You would probably get something along the lines of "cannot display the webpage"
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#58
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I'm not sure what's going on here, but what worries me, is your inability to open regedit, so you can check/correct some settings.
You may try Windows repair: http://www.michaelst...pairinstall.htm
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#59
mr__roarke

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All right, I think trying the XP repair is a good idea. I've got an external harddrive synced to My Documents (completely clean). In your opinion, is there any other files worth saving in the event of a crash?
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#60
Broni

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Basically, repair deals with system files only, so your data should remain untouched, but to be 100% safe back up anything, you may need.
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