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pcrviewer problem


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#1
LadyFire_Ice

LadyFire_Ice

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My hubby recently acquired this problem. His Yahoo homepage keeps redirecting him to ad sites whenever he does a search. Any page he wishes to bookmark entitles itself JUMP??? Can anyone offer any suggestions as to what is wrong and how we can repair it? McAfee has removed the majority of what is called pcrviewer, but says it cannot remove it all. Thanks.

Edited by LadyFire_Ice, 19 November 2008 - 10:35 AM.

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#2
Rorschach112

Rorschach112

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.
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