I can't start my computer in safe mode
Posted 30 November 2008 - 08:06 PM
Posted 30 November 2008 - 08:19 PM
Did you try "Last known good configuration" from the Safe Mode options?
Is your machine a brand name machine like HP, Compaq, Dell, etc...? If so, what is the make and model number?
Do you have your Windows cd?
Posted 01 December 2008 - 01:18 PM
Posted 01 December 2008 - 01:42 PM
There are several ways to recover your files, but I'd prefer to either repair the current operating system...or install a fresh operating system in parallel to the broken one. We'll need an XP installation cd to do either one of these.
Another option would be to slave the HDD from the non-starting machine to a working machine...or install it in an external enclosure. These methods would allow you to copy your files to the working machine, but would do nothing about fixing the problem.
Yet another option would be to use a Linux disk that will run "live" from the cd-rom and use that to copy the files to a flash drive.
Posted 01 December 2008 - 01:53 PM
Posted 01 December 2008 - 02:17 PM
Let's see if we can get into recovery console by booting to a cd. Download RC.iso and save it to your HDD...then burn it to a cd as an ISO image. You may need a burning tool like ISO Recorder to do this...be sure to get the version for the operating system you'll be creating the disk on.
Once you have burned this image to cd, put it in the bad machine and see if it will boot to Recovery Console. Hopefully accessing RC from the disk will allow you past the password prompt by just pressing the Enter key.
Posted 01 December 2008 - 04:16 PM
Posted 01 December 2008 - 04:45 PM
Posted 01 December 2008 - 04:50 PM
If you are able to get into recovery console, type chkdsk /r at the prompt and let the check complete. It may take quite a long time...be patient. When it's finished and you are back at the prompt, type exit and press Enter. Let the machine try to bot normally.
Posted 01 December 2008 - 05:54 PM
Posted 01 December 2008 - 07:47 PM
The easiest option would be to purchase an External Enclosure and install the HDD from the broken machine into that. It's easy to accomplish and will allow you to access your files as if they were on a USB flash drive. Copy your important files to a good machine so they are safe, then you can consider either trying for a System Recovery from the recovery partition, or ordering the recovery media from HP/Compaq and doing the System Recovery using that.
While using the recovery partition method does offer the option for a "non-destructive recovery" which is supposed to leave your data intact, this is not always the case and it may be damaged or deleted.
A System Recovery using either method will likely take the machine back to the day it was purchased...any programs and updates that were installed after that will have to be reinstalled.
Information on System Recovery
Obtaining Recovery Media
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