NEW A920 ALL IN ONE WONT SCAN-
Posted 04 May 2005 - 01:03 PM
Posted 04 May 2005 - 05:50 PM
Is this a USB device by any chance?
Posted 04 May 2005 - 09:29 PM
Posted 05 May 2005 - 04:47 PM
The restore suggestion wasn't intended to fix your problem, simply to get the system back to a fully functional 'pre-printer' state so you could then install the printer & driver fresh.
Anyway, just re-read your original post, you said you've already done a restore. - sorry, I missed that bit when I first read it. Was the system restored to a point before or after the printer was installed?
Posted 05 May 2005 - 05:40 PM
Posted 06 May 2005 - 02:58 PM
In safe mode, open device manager & delete any entries for the a920 printer/scanner/fax components that may be listed. Reboot the system & reinstall the device according to the instruction manual.
Posted 06 May 2005 - 04:03 PM
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