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"New Windows XP" but with missing functions


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#1
Anonymous1337

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Hello!

Recently, I've had someone I know fix a computer and returned to me
However, what I found out was that EVERYTHING was wiped (programs, my stuff, etc)

Now, the problem is that 2 of the missing functions are wireless network and audio

I have a USB hub drive that can connect to the PC via cable but I'm not sure how to install it properly.

Could someone kindly guide me through the process to get back audio + wireless network for a windows XP PC?

Thank you

Anonymous1337

P.S.: I hope this is the right section to ask such a question.
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#2
Broni

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Go Start>Run, type in:
devmgmt.msc
Click OK.

Any yellow "?", or "!" marks there?
Computer brand, and model, please.
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#3
Anonymous1337

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For the yellow question marks there is:

Other devices
-Multimedia Audio Controller
-(square)RTL8187B_WLAN_Adapte

Computer is a Microsoft Windows XP Professional
Intel® Pentium® 4
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#4
Broni

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Here you go. That's the reason, you have both features missing.
To better identify your issue...

Download, and install Everest: http://www.majorgeek...wnload4181.html
Open it, click Computer, then Summary.
In upper menu, go Report>Quick Report-Summary
Save it in text file, and paste it in your next post.
Don't include anything under line Debug - PCI

Edited by Broni, 12 December 2008 - 06:57 PM.

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#5
Anonymous1337

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Hello!

Here you go!

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer COMPUTER-3C4198
Generator Lee
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2008-12-12
Time 20:32


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name COMPUTER-3C4198
User Name Lee

Motherboard:
CPU Type Intel Pentium 4 540J, 3200 MHz (16 x 200)
Motherboard Name Dell OptiPlex GX280
Motherboard Chipset Intel Grantsdale-G i915G
System Memory 1014 MB (DDR2-400 DDR2 SDRAM)
BIOS Type Phoenix (02/09/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel® 82915G/GV/910GL Express Chipset Family (128 MB)
Video Adapter Intel® 82915G/GV/910GL Express Chipset Family (128 MB)
3D Accelerator Intel GMA 900
Monitor Dell 1703FP [17" LCD] (2Y311498A7M6)
Monitor Dell 1703FP [17" LCD] (2Y311498A7M6)
Monitor Dell 1703FP [17" LCD] (2Y311498A7M6)

Multimedia:
Audio Adapter Intel 82801FB ICH6 - AC'97 Audio Controller [B-1]

Storage:
IDE Controller Intel® 82801FB Ultra ATA Storage Controllers - 2651
IDE Controller Intel® 82801FB/FBM Ultra ATA Storage Controllers - 266F
Floppy Drive Floppy disk drive
Disk Drive Maxtor 6Y080M0 (80 GB, 7200 RPM, SATA)
Disk Drive LEXAR JUMPDRIVE SECURE USB Device (494 MB, USB)
Optical Drive SAMSUNG CDRW/DVD SM-352F (DVD:16x, CD:52x/32x/52x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 76285 MB (70051 MB free)
E: (FAT) 495 MB (458 MB free)
Total Size 75.0 GB (68.9 GB free)

Input:
Keyboard HID Keyboard Device
Mouse Microsoft USB IntelliMouse

Network:
Network Adapter Broadcom NetXtreme 57xx Gigabit Controller

Peripherals:
Printer Microsoft Office Document Image Writer
Printer Send To OneNote 2007
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [B-1]
USB Device Generic USB Hub
USB Device Microsoft USB IntelliMouse
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
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#6
Broni

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RTL8187B_WLAN_Adapter driver: http://www.realtek.c...;Downloads=true ("B" version is the last one on the above page)

Audio Adapter Intel 82801FB ICH6 - AC'97 Audio Controller driver: http://members.drive...driverid=205636 (free registration required)
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#7
Anonymous1337

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Thank you so much!
My wireless works now!

But the audio still doesn't work....the download didn't give me anything except a file I can't seem to use or run.
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#8
Broni

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I'm glad, we solved one problem :)
As for the audio, did you unzip downloaded file?
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#9
Anonymous1337

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Yep, but the only file I got was one called ac97ich4.sys (system file) which I can't do anything with and an oem34.inf file (setup information) which I don't understand @_@
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#10
Broni

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I think, you downloaded some wrong file.
At my link did you download this?

Attached Thumbnails

  • SNAG_0004.gif

Edited by Broni, 12 December 2008 - 09:53 PM.

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#11
Broni

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When you download the above RTL8187B_5_6.1135.0625.2008_Silent_Install.zip file, it contains setup.exe file, which you should run

Attached Thumbnails

  • SNAG_0003.gif

Edited by Broni, 12 December 2008 - 09:52 PM.

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#12
Anonymous1337

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That's for the wireless, not the audio.

I successfully downloaded the file you are showing right now, but I didn't get my audio back (your second link didn't help).

Audio Adapter Intel 82801FB ICH6 - AC'97 Audio Controller driver: http://members.drive...driverid=205636 (free registration required)

This is the one I'm talking about that didn't help.

Edited by Anonymous1337, 12 December 2008 - 09:58 PM.

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#13
Broni

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Did you unzip RTL8187B_5_6.1135.0625.2008_Silent_Install.zip, and run setup.exe?
What do you mean by "your second link didn't help"? What second link?
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#14
Anonymous1337

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RTL8187B_WLAN_Adapter driver: http://www.realtek.c...;Downloads=true ("B" version is the last one on the above page)

Audio Adapter Intel 82801FB ICH6 - AC'97 Audio Controller driver: http://members.drive...driverid=205636 (free registration required)


This is the one I'm talking about (the one in bold).

I already installed RTL8187B_5_6.1135.0625.2008_Silent_Install.zip and it was for installing wireless networking. It did not help me get my audio back.
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#15
Broni

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I got mixed up. I apologize :)

Did you restart computer after installing audio driver?
How are the errors in Device Manager now (after restarting)?
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