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CD/DVD DRIVE WONT READ


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#1
bloodsworld

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i have a HP laptop with a PIONEER DVD-RW DVR-K16 drive. it wont read any disc i put in. when i go to MY COMPUTER, the drive is completely gone. i went into device manager and it says: WINDOWS CANNOT LOAD THE DEVICE FOR THIS HARDWARE. THE DRIVER MAY BE CORRUPTED OR MISSING. i tried updating the driver but it doesnt find one. any help would be greatly appreciated!! :)
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#2
wannabe1

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Hello bloodsworld...

Click Start, then Run, type regedit and click "Ok"

In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}

In the right pane, are UpperFilters and/or LowerFilters listed?

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#3
bloodsworld

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yes, they both are listed.
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#4
wannabe1

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In the left pane, right click on {4D36E965-E325-11CE-BFC1-08002BE10318} and choose "Export". Name this file oldfilters and save it to your desktop.
In the right pane, right click on LowerFilters and choose "Delete"...accept the change. Right click on UpperFilters and choose "Delete"...accept the change.

Close Registry Editor and reboot.

Does the drive show up and work after the reboot?
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#5
bloodsworld

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yes. thank you! so there should be no more problems after this? and what do i do with the file that i exported?
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#6
wannabe1

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You should be good to go.

You can delete the file you saved to the desktop. It's no longer needed.
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