[Onna]

About two months ago my computer caught a virus and I had to wipe the hard drive clean. When I reinstalled MS XP Pro from a disk MS Access shows up as an installed program but will not open. Everything else works just fine. I have not been able to find a solution anywhere for this problem. I am not a technically oriented person but I can follow directions very well. Can anyone help me?

Thanks.

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When you formatted your drive, was it with a clean OS disk or a vendor supplied one (i.e. From the PC manufacturer)? Did you attempt to install MS Office after Windows was reinstalled?

Also, you say it won't open. What exactly does it do when you try to open it? Any error messages at all? Basically, MS Access only comes as a standalone or installed with the Microsoft Office Professional Suite.

[lurky]

When you formatted your drive, was it with a clean OS disk or a vendor supplied one (i.e. From the PC manufacturer)? Did you attempt to install MS Office after Windows was reinstalled?

Also, you say it won't open. What exactly does it do when you try to open it? Any error messages at all? Basically, MS Access only comes as a standalone or installed with the Microsoft Office Professional Suite.

[Onna]

I have an HP Paillion dv6119 laptop cpmputer. It has a function where you hit F11 during start up and it erases itself. The I used disks supplied by the HP to reload Windows.

Access shows up in the list of all programs on the start menu. When I click on it the windows installer window comes and then a window saying that it is confguring Windows XP, after that nothing happens.

[lurky]

Ahhh, that explains it. The recovery volume on HP products doesn't include a full version of Microsoft Office. Access is part of Office Professional, which is likely included in a 30 or 60 day trial on your pc. If you happened to activate the trial at one point, you may try to uninstall office entirely through the control panel then reinstall it from the programs list. Generally there's an applications and driver recovery section available under Start > Programs. You'll be able to reinstall office from there if you need to.