Since that time, when I go to internet options/automatic updates, I get the message that the site cannot continue because one of these windows services is not running. It told me to go to "run-services-msc, and turn on the automatic update. I have done this twice, but when I restart my computer, I have to do that step all over again, and I get an error message " error loading c/windows/system32/giletisa.dll". The computer works, but after a few minutes I get a message from CA industries which is my Virus proctection, has encountered a problem and has to close...please send error report to Microsoft.
I have run a full virus scan, and have found some viruses, but it said they deleted them. I tried a system restore to go back before I did the Internet 7 update, but after running the restore, I got a message that it could not be done. What would be the reason for that????
And then ran a check of errors on my hard disk drive, and prompted my computer to automatically fix file system errors and attempt recovery of bad sectors.
And I even tried to remove the update to Internet 7, but when I went to remove programs, I can click on the Internet 7 line , but there is no "change/remove" option so I can remove it.
I now wish I had never updated it. Could there be a conflict between the internet 7 update and my CA industries virus protection program? I don't know what else to do?
I would appreciate any advice..