[Barbara859]

My computer keeps freezing. I cannot shut down or restart unless I press the On/Off button. I try Cntrl Alt Del and that does not work. The problem seems to be worse when I am online, however it has occurred while I was using MS Word. I used Spypot, Norton and ATF cleaner and also defragmented. Any ideas?

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Did you try a memory test there are several free ones on the net. You may have bad ram.

[zv5000]

Did you try a memory test there are several free ones on the net. You may have bad ram.

[Barbara859]

Did you try a memory test there are several free ones on the net. You may have bad ram.

I tried a memory test, and everything passed.

The test said:

Total Physical Memory: 490932KB
Free Physical Memory: 310548KB
Total Pagefile: 759340KB
Free Pagefile: 450028KB
Total Virtual Memory Space: 2097024KB
Free Virtual Memory Space: 2012924KB

[Barbara859]

I checked the memory and everything seemed fine. I ended up buying a new mouse. I have not had any problems since I connect the new mouse. I am crossing my fingers though...but it did seem to fix it.

[zv5000]

sometimes its the things we dont expect you know where to come if you have more issues

[Barbara859]

Thanks for your suggestions. I've used this site several times and it is always very helpful....it's a great resource.