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My computer keeps freezing


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#1
Barbara859

Barbara859

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My computer keeps freezing. I cannot shut down or restart unless I press the On/Off button. I try Cntrl Alt Del and that does not work. The problem seems to be worse when I am online, however it has occurred while I was using MS Word. I used Spypot, Norton and ATF cleaner and also defragmented. Any ideas?
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#2
zv5000

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Did you try a memory test there are several free ones on the net. You may have bad ram.
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#3
Barbara859

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Did you try a memory test there are several free ones on the net. You may have bad ram.



I tried a memory test, and everything passed.

The test said:

Total Physical Memory: 490932KB
Free Physical Memory: 310548KB
Total Pagefile: 759340KB
Free Pagefile: 450028KB
Total Virtual Memory Space: 2097024KB
Free Virtual Memory Space: 2012924KB
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#4
Barbara859

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I checked the memory and everything seemed fine. I ended up buying a new mouse. I have not had any problems since I connect the new mouse. I am crossing my fingers though...but it did seem to fix it.
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#5
zv5000

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sometimes its the things we dont expect you know where to come if you have more issues
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#6
Barbara859

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Thanks for your suggestions. I've used this site several times and it is always very helpful....it's a great resource.
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