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NvQTwK error


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#16
gerryf

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Something is not right...

download everest and save a report here and post it
http://www.lavalys.c...p?pid=1&lang=en
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#17
kelly322

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Okay, I downloaded Everest and ran a report....it is reallly long. Do you want me to post all of it or just a portion?
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#18
gerryf

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post it all and I will just edit it down for size
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#19
kelly322

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Thank you soooo much for helping me out :tazz:


EVEREST Home Edition © 2003, 2004 Lavalys, Inc.

--------------------------------------------------------------------------------


Version EVEREST v1.51.195
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer DELL-E (The Dell from [bleep])
Generator Kelly ******
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2005-05-05
Time 17:50


Summary

--------------------------------------------------------------------------------


Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name DELL-E (The Dell from [bleep])
User Name Kelly ****

Motherboard:
CPU Type Mobile Intel Pentium 4M, 1700 MHz (17 x 100)
Motherboard Name Intel Sheeks
Motherboard Chipset Intel Brookdale i845MZ
System Memory 256 MB (DDR SDRAM)
BIOS Type Phoenix (09/10/02)
Communication Port Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce2 Go (Microsoft Corporation) (16 MB)
Video Adapter NVIDIA GeForce2 Go (Microsoft Corporation) (16 MB)
3D Accelerator nVIDIA GeForce2 Go
Monitor Plug and Play Monitor [NoDB]

Multimedia:
Audio Adapter Intel 82801CA ICH3-S - AC'97 Audio Controller [B-1]

Storage:
IDE Controller Intel® 82801CAM Ultra ATA Storage Controller-248A
Floppy Drive Floppy disk drive
Disk Drive IC25N020ATCS04-0 (20 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST RW/DVD GCC-4240N (DVD:8x, CD:24x/10x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 19037 MB (12743 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Synaptics PS/2 Port Pointing Device

Network:
Network Adapter 3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible) (70.113.11.148)
Modem PCI Modem

Peripherals:
Printer Lexmark X73
USB1 Controller Intel 82801CA ICH3-S - USB Controller [B-1]
USB1 Controller Intel 82801CA ICH3-S - USB Controller [B-1]
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery


.....

[ System ]

System Properties:
Manufacturer Dell Computer Corporation
Product Inspiron 2650
Version Revision A0
Serial Number 1876621
Universal Unique ID 44454C4C-38001237-853631C0-4F363231
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer Dell Computer Corporation
Product Inspiron 2650
Version None
Serial Number None

[ Chassis ]

Chassis Properties:
Manufacturer Dell Computer Corporation
Version N/A
Serial Number 1876621
Asset Tag No Asset Tag
Boot-Up State Safe
Power Supply State Safe
Thermal State Safe
Security Status None

[ Memory Controller ]

Memory Controller Properties:
Error Detection Method None
Error Correction None
Supported Memory Interleave 1-Way
Current Memory Interleave 1-Way
Supported Memory Speeds 70ns, 60ns
Supported Memory Types SDRAM
Supported Memory Voltages 3.3V
Maximum Memory Module Size 512 MB
Memory Slots 2

[ Processors / B0 ]

Processor Properties:
Manufacturer Intel
Version B0
External Clock 100 MHz
Maximum Clock 1700 MHz
Current Clock 1200 MHz
Type Central Processor
Voltage 1.2 V
Status Enabled
Upgrade ZIF
Socket Designation U49

[ Caches / L1 Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Maximum Size 16 KB
Installed Size 16 KB
Supported SRAM Type Asynchronous, Burst, Pipeline Burst
Current SRAM Type Asynchronous
Socket Designation L1 Cache

[ Caches / L2 Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Maximum Size 512 KB
Installed Size 512 KB
Supported SRAM Type Asynchronous, Burst, Pipeline Burst
Current SRAM Type Burst
Socket Designation L2 Cache

[ Memory Modules / M1 ]

Memory Module Properties:
Socket Designation M1
Type DIMM, SDRAM
Installed Size 128 MB
Enabled Size 128 MB

[ Memory Modules / M2 ]

Memory Module Properties:
Socket Designation M2
Type DIMM, SDRAM
Installed Size 128 MB
Enabled Size 128 MB

[ Memory Devices / J6A ]

Memory Device Properties:
Form Factor SODIMM
Type Detail Synchronous
Size 128 MB
Total Width 64-bit
Data Width 64-bit
Device Locator J6A
Bank Locator SO DIMM 0

[ Memory Devices / J7A ]

Memory Device Properties:
Form Factor SODIMM
Type Detail Synchronous
Size 128 MB
Total Width 64-bit
Data Width 64-bit
Device Locator J7A
Bank Locator SO DIMM 1

[ System Slots / OZ6912 ]

System Slot Properties:
Slot Designation OZ6912
Type PC Card (PCMCIA)
Data Bus Width 32-bit

[ Port Connectors / Parallel ]

Port Connector Properties:
Port Type Parallel Port ECP/EPP
Internal Reference Designator JP4
Internal Connector Type 25 Pin Dual Inline (pin 26 cut)
External Reference Designator Parallel
External Connector Type DB-25 pin female

[ Port Connectors / SVGA-Out ]

Port Connector Properties:
Port Type Video Port
Internal Reference Designator JP3
Internal Connector Type None
External Reference Designator SVGA-Out
External Connector Type DB-15 pin female

[ Port Connectors / USB ]

Port Connector Properties:
Port Type USB
Internal Reference Designator JP1/JP9
Internal Connector Type None
External Reference Designator USB
External Connector Type USB

[ On-Board Devices / nVIDIA NV11M ]

On-Board Device Properties:
Description nVIDIA NV11M

[ On-Board Devices / Sigmtel STAC9700 ]

On-Board Device Properties:
Description Sigmtel STAC9700


Overclock

--------------------------------------------------------------------------------


CPU Properties:
CPU Type Mobile Intel Pentium 4M
CPU Alias Northwood, A80532
Engineering Sample No
CPUID CPU Name Mobile Intel® Pentium® 4 - M CPU 1.70GHz
CPUID Revision 00000F27h

CPU Speed:
CPU Clock 1459.03 MHz (original: 1700 MHz)
CPU Multiplier 17.0x
CPU FSB 85.83 MHz (original: 100 MHz)
Memory Bus 85.83 MHz

CPU Cache:
L1 Trace Cache 12K Instructions
L1 Data Cache 8 KB
L2 Cache 512 KB (On-Die, ECC, ATC, Full-Speed)

Motherboard Properties:
Motherboard ID SHE845M0.86C.0000.D.0209101033
Motherboard Name Intel Sheeks

Chipset Properties:
Motherboard Chipset Intel Brookdale i845MZ
Memory Timings 2-2-2-5 (CL-RCD-RP-RAS)

SPD Memory Modules:
DIMM1: Hyundai HYMD216M646A6-H 128 MB PC2100 DDR SDRAM (2.5-3-3-6 @ 133 MHz) (2.0-2-2-5 @ 100 MHz)
DIMM2: Hyundai HYMD216M646A6-H 128 MB PC2100 DDR SDRAM (2.5-3-3-6 @ 133 MHz) (2.0-2-2-5 @ 100 MHz)

BIOS Properties:
System BIOS Date 09/10/02
Video BIOS Date 07/24/02
DMI BIOS Version A05

Graphics Processor Properties:
DirectX 4.09.00.0904 (DirectX 9.0c)
Video Adapter nVIDIA GeForce2 Go
GPU Code Name NV11M (AGP 4x 10DE / 0112, Rev B2)
GPU Clock 16 MHz
Memory Clock 166 MHz



Windows Video

--------------------------------------------------------------------------------


[ NVIDIA GeForce2 Go (Microsoft Corporation) ]

Video Adapter Properties:
Device Description NVIDIA GeForce2 Go (Microsoft Corporation)
Adapter String GeForce2 Go
BIOS String Version 3.11.01.52.A8
Chip Type GeForce2 Go
DAC Type Integrated RAMDAC
Installed Drivers nv4_disp (6.14.10.5673 - nVIDIA Detonator 56.73)
Memory Size 16 MB

Video Adapter Manufacturer:
Company Name NVIDIA Corporation
Product Information http://www.nvidia.co...p?PAGE=products
Driver Download http://www.nvidia.com/drivers

[ NVIDIA GeForce2 Go (Microsoft Corporation) ]

Video Adapter Properties:
Device Description NVIDIA GeForce2 Go (Microsoft Corporation)
Adapter String GeForce2 Go
BIOS String Version 3.11.01.52.A8
Chip Type GeForce2 Go
DAC Type Integrated RAMDAC
Installed Drivers nv4_disp (6.14.10.5673 - nVIDIA Detonator 56.73)
Memory Size 16 MB

Video Adapter Manufacturer:
Company Name NVIDIA Corporation
Product Information http://www.nvidia.co...p?PAGE=products
Driver Download http://www.nvidia.com/drivers


PCI / AGP Video

--------------------------------------------------------------------------------


Device Description Device Type
nVIDIA GeForce2 Go Video Adapter
nVIDIA GeForce2 Go 3D Accelerator


GPU

--------------------------------------------------------------------------------


Graphics Processor Properties:
Video Adapter nVIDIA GeForce2 Go
GPU Code Name NV11M
PCI Device 10DE / 0112
Process Technology 0.18u
Bus Type AGP 4x
Memory Size 16 MB
GPU Clock 16 MHz
RAMDAC Clock 350 MHz
Pixel Pipelines 2
TMU Per Pipeline 2
Vertex Shaders Not Supported
Pixel Shaders 1 (v0.5)
DirectX Hardware Support DirectX v7.0
Pixel Fillrate 32 MPixel/s
Texel Fillrate 64 MTexel/s

Memory Bus Properties:
Bus Type DDR
Bus Width 32-bit
Real Clock 166 MHz (DDR)
Effective Clock 333 MHz
Bandwidth 1332 MB/s

Graphics Processor Manufacturer:
Company Name NVIDIA Corporation
Product Information http://www.nvidia.co...p?PAGE=products
Driver Download http://www.nvidia.com/drivers

nVIDIA Registers:
nv-000000 011200B2
nv-100000 00000000
nv-100200 08C10121
nv-10020C 01000000
nv-101000 801DE87D
nv-680500 0004E30D
nv-680504 00005D04
nv-680570 00000000
nv-680574 00000000
nv-68057C 00000000
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#20
gerryf

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you downloaded a file called

7198_win2kxp_english.exe?

double clicked it

And it said it could not find the device?
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#21
kelly322

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Yes that is the file that I have tried to download all day.
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#22
gerryf

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and they downloaded (finished), and running it and it says cannot find a compatible driver...?
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#23
cybermaniac99

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hey kelly try downloading the international barialtion of the driver!
i got errors too when i tried to download the english version!
;)

otherwise try uninstalling the driver from Add/remove programs or manually.
and then install teh driver that u got with the card!

- hope that works!
:tazz:
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#24
gerryf

gerryf

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that is a good an interesting solution....if that does not work, please post back
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#25
kelly322

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I tried to download all of the international versions and still got the same error. I'm not sure how I would uninstall this...I can't find it on my add/remove list. Also what card are you talking about to reinstall?
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#26
gerryf

gerryf

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download and run hijackthis from my signature
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#27
gerryf

gerryf

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oops, post log
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#28
kelly322

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Here is the Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 11:08:06 AM, on 5/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Toolbar\TBPS.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
c:\PROGRA~1\Toolbar\radio.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Media Access\MediaAccK.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Dell TrueMobile 1150\Client Manager\CmDEL.exe
C:\Program Files\Webshots\WebshotsTray.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\3B Software\Windows Clean-Up Pro\Windows Clean-Up Pro.uzy
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe
C:\WINDOWS\system32\dxdiag.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Kelly Williams\Local Settings\Temp\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch...spx?tb_id=50245
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50245
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50245
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://free.grisoft.com/services
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [Jawa322] C:\WINDOWS\jawa32.exe
O4 - HKLM\..\Run: [Jawa32] C:\WINDOWS\jawa32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Windows Clean-Up Pro] C:\Program Files\3B Software\Windows Clean-Up Pro\Windows Clean-Up Pro.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe" -quiet
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - Startup: Check For Dope Wars Updates.lnk = C:\Program Files\Dopewars\WiseUpdt.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: TrueMobile 1150 Client Manager.lnk = C:\Program Files\Dell TrueMobile 1150\Client Manager\CmDEL.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: Yahoo! Poker - http://download.game...nts/y/pt1_x.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c...ymmapi_0727.dll
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} - http://games-dl.real...ArcadeRdxIE.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: WebSeach Toolbar support NT service (TBPSSvc) - Unknown owner - C:\PROGRA~1\Toolbar\TBPSSvc.exe
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#29
gerryf

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well, where to start with this....

First, you're loaded with malware. Before we can address your other issue, we need to address that issue.


Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty, then post a hijackthis log in THAT forum.


____________________

This will NOT solve the error message you are getting at start up, but it will give us a clean base to start on.
  • 0

#30
kelly322

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Hey
I went through the mal-ware screen and did all of that stuff. My pc seems to be running better...alittle slow but better. I have rebooted twice and the NvQTwK error has not reappeared. So something worked.

The only problem I still seem to have is on my control panel I can't access my desktop features ie screen saver, wallpaper....

Thank you for all of your help...if you have any more suggestions I would be grateful... :tazz:
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