[Psppsp]

I put a cd in my disk drive today and then it come up not responding then I went into my computer and my disk drive was not listed I changed my disk drive nothing happened I tryed my external one nothing happened what can I do

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Hello Psppsp...

Click Start, then Run, type regedit and click "Ok"

In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}

In the right pane, are UpperFilters and/or LowerFilters listed?

wannabe1

[wannabe1]

Hello Psppsp...

Click Start, then Run, type regedit and click "Ok"

In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}

In the right pane, are UpperFilters and/or LowerFilters listed?

wannabe1

[Psppsp]

thanks for your reply they are both listed

[wannabe1]

In the left pane, right click on {4D36E965-E325-11CE-BFC1-08002BE10318} and choose "Export". Name this file oldfilters and save it to your desktop.
In the right pane, right click on LowerFilters and choose "Delete"...accept the change. Right click on UpperFilters and choose "Delete"...accept the change.

Close Registry Editor and reboot.

Do your drives show in My Computer after the reboot?

[Psppsp]

hi
it is now listed
thanks for your help

[wannabe1]

Great!

You can delete the file you saved to the desktop...it's no longer needed.