I need urgent help please...I have a VAIO with windows XP home edition (up to date) and Kaspersky 2009 internet security..
My SHUT DOWN BUTTON under START has vanished........
I originally posted the message under MALWARE section, where handhfan helped me a lot to clear all my viruses etc. however my SHUT DOWN BUTTON UNDER START button hasnt reappeared and I have now been referred here
"Except for a couple files found, your computer is malware free. I would recommend going to the Windows XP forum for your issue with the Shut Down button. "
The original message was as below:(all problem sorted except still no SHUT DOWN Button)
My problem is this: My shut down button has vanised, so when I click on START , i only have LOG OFF button at the bottom and the SHUT DOWN button has gone......The problem started when i was running teh laptop without any antivirus (stupid i know). I have now installed Kaspersky and done full system scans etc and cleared a lot. However i still face this issue and also when I start up my laptop I get a black run box with C:\WINDOWS\system32\cmd.exe in the blue bar and the below message
"The command prompt has been disabled by your administrator.
Please press any key to continue . . ."
Can someone please help me..I am really caught out and not sure what to do?
Many Thanks in advance.......
OS: Windows XP Home/Professional; VMWare
Except for a couple files found, your computer is malware free. I would recommend going to the Windows XP forum for your issue with the Shut Down button.