[Metallica]

Did you already try this:
http://support.micro...kb;en-us;290301

You can use it to clean out any incomplete install from the log and that error shouldn't come back.

Regards,

[Advertisements]

I hadn't until you posted about it. I downloaded it. I ran it. And I noticed that Internet Explorer doesn't show up in the list of applications that were installed with Windows Installer. Which means I can't repair it that way. Now, whether Microsoft chose to use their own installation software for installing Internet Explorer or not isn't my business. But if they do use it, then the Install Cleanup Utility doesn't recoginize that I have it, or that it's still in the middle of installing.

Also, I tried installing IE6 a couple more times today just to make sure it still doesn't work after everything we've done lately. And whenever I run it, it tells me that I have all of the components and it suggests that I not install them again. To that I tell it to re-install them anyway.

And it still doesn't work, dangit.

[jasonfultz]

I hadn't until you posted about it. I downloaded it. I ran it. And I noticed that Internet Explorer doesn't show up in the list of applications that were installed with Windows Installer. Which means I can't repair it that way. Now, whether Microsoft chose to use their own installation software for installing Internet Explorer or not isn't my business. But if they do use it, then the Install Cleanup Utility doesn't recoginize that I have it, or that it's still in the middle of installing.

Also, I tried installing IE6 a couple more times today just to make sure it still doesn't work after everything we've done lately. And whenever I run it, it tells me that I have all of the components and it suggests that I not install them again. To that I tell it to re-install them anyway.

And it still doesn't work, dangit.

[Metallica]

Try this please.

Click Start > Run > copy&paste rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt" > OK

That should start the Internet Explorer Repair tool.

Regards,

[jasonfultz]

Ok, I ran the repair tool. I clicked on the radio button 'Repair' (though it was the only one of the 3 that I could click on). It then told me that it needed to reboot, which I allowed it to do.

Now what should I do? I don't want to mess this up.

[Metallica]

Open IE and under Help > About check the version number.
Let me know what it says now.

If it is 5 you should now be able to install IE 6

Regards,

[jasonfultz]

Well, that sounded promising. But I still can't open IE, not even to check the version number.



Jason...

[Metallica]

Download WinPFind

• Right Click the Zip Folder and Select "Extract All"
• Extract it somewhere you will remember like the Desktop
• Dont do anything with it yet!

Reboot into Safe Mode

Doubleclick WinPFind.exe

• Click "Start Scan"
• It will scan the entire System, so please be patient!
• Once the Scan is Complete
• Go to the WinPFind folder
• Locate WinPFind.txt
• Place those results in the next post!

Reboot back to Normal Mode!

Regards,

[jasonfultz]

As requested, WinPFind.txt contents:

***********************************************

WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before proceeding.

If you see a message in the titlebar saying "not responding" you can ignore it. Windows is throwing this message up even though the program is still running. As long as the hard disk is working then the program is running.

»»»»»»»»»»»»»»»»»»»»»»»» Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Checking %SystemDrive% folder...

Checking %ProgramFilesDir% folder...

Checking %WinDir% folder...
PECompact2 4/12/2005 10:16:48 PM 14585545 C:\WINNT\LPT$VPN.560
qoologic 4/12/2005 10:16:48 PM 14585545 C:\WINNT\LPT$VPN.560
SAHAgent 4/12/2005 10:16:48 PM 14585545 C:\WINNT\LPT$VPN.560
UPX! 4/10/2005 7:54:18 PM 170053 C:\WINNT\tsc.exe
PECompact2 4/12/2005 10:16:48 PM 14585545 C:\WINNT\VPTNFILE.560
qoologic 4/12/2005 10:16:48 PM 14585545 C:\WINNT\VPTNFILE.560
SAHAgent 4/12/2005 10:16:48 PM 14585545 C:\WINNT\VPTNFILE.560
UPX! 4/12/2005 10:16:50 PM 1044560 C:\WINNT\vsapi32.dll
aspack 4/12/2005 10:16:50 PM 1044560 C:\WINNT\vsapi32.dll

Checking %System% folder...
PEC2 10/26/2004 5:38:24 PM 716800 C:\WINNT\system32\DivX.dll
PECompact2 10/26/2004 5:38:24 PM 716800 C:\WINNT\system32\DivX.dll
PECompact2 7/6/2005 7:26:32 PM 1366872 C:\WINNT\system32\MRT.exe
aspack 7/6/2005 7:26:32 PM 1366872 C:\WINNT\system32\MRT.exe
Umonitor 6/19/2003 2:05:04 PM 529168 C:\WINNT\system32\RASDLG.DLL
winsync 12/7/1999 7:00:00 AM 1309184 C:\WINNT\system32\wbdbase.deu

Checking %System%\Drivers folder and sub-folders...
UPX! 6/14/2005 8:37:28 AM 667744 C:\WINNT\system32\drivers\avg7core.sys
FSG! 6/14/2005 8:37:28 AM 667744 C:\WINNT\system32\drivers\avg7core.sys
aspack 6/14/2005 8:37:28 AM 667744 C:\WINNT\system32\drivers\avg7core.sys

Checking the Windows folder for system and hidden files within the last 60 days...
5/1/2040 10:40:24 AM 271 desktop.ini
5/1/2040 10:40:24 AM 21692 folder.htt
7/19/2005 2:28:20 PM 555806 ShellIconCache
7/18/2005 2:21:04 PM 65 desktop.ini
5/1/2040 10:41:26 AM 67 desktop.ini
7/19/2005 12:30:40 PM 0 oem18.inf
7/18/2005 2:21:04 PM 65 desktop.ini
5/1/2040 10:42:44 AM 126976 ntuser.dat
5/1/2040 10:40:24 AM 271 desktop.ini
7/11/2005 7:45:26 PM 22153 FFASTLOG.TXT
5/1/2040 10:40:24 AM 21692 folder.htt
5/31/2005 12:46:10 AM 25202 jetsql35.GID
6/17/2005 1:41:42 AM 1024 NET06NMH.LOG
7/19/2005 2:20:04 PM 1024 default.LOG
5/1/2040 5:25:40 AM 0 default.tmp.LOG
7/19/2005 2:40:22 PM 1024 SAM.LOG
7/19/2005 2:38:32 PM 1024 SECURITY.LOG
7/19/2005 2:42:54 PM 1024 software.LOG
5/1/2040 5:25:34 AM 0 software.tmp.LOG
5/1/2040 5:25:42 AM 1024 system.LOG
5/1/2040 5:25:24 AM 0 system.tmp.LOG
5/1/2040 5:25:22 AM 1024 userdiff.LOG
5/1/2040 10:44:32 AM 1024 userdifr.LOG
7/19/2005 2:28:40 PM 6 SA.DAT
7/5/2005 12:49:30 PM 2772940 OLD54.tmp
7/5/2005 12:49:30 PM 357 OLD55.tmp
5/1/2040 10:40:24 AM 842 bullet.gif
5/1/2040 10:40:24 AM 90056 classic.bmp
5/1/2040 10:40:24 AM 634 classic.htt
5/1/2040 10:40:24 AM 4659 controlp.htt
5/1/2040 10:40:24 AM 5296 default.htt
5/1/2040 10:40:24 AM 830 deskmovr.htt
5/1/2040 10:40:24 AM 8898 dialup.htt
5/1/2040 10:40:24 AM 2642 exclam.gif
5/1/2040 10:40:24 AM 31080 folder.bmp
5/1/2040 10:40:24 AM 3210 folder.htt
5/1/2040 10:40:24 AM 19355 fsresult.htt
7/18/2005 2:21:08 PM 11083 ftp.htt
5/1/2040 10:40:24 AM 16981 imgview.htt
5/1/2040 10:40:24 AM 56 mincold.gif
5/1/2040 10:40:24 AM 77 minhot.gif
5/1/2040 10:40:24 AM 13280 nethood.htt
5/1/2040 10:40:24 AM 59 pluscold.gif
5/1/2040 10:40:24 AM 80 plushot.gif
5/1/2040 10:40:24 AM 31080 preview.bmp
5/1/2040 10:40:24 AM 13798 printers.htt
5/1/2040 10:40:24 AM 11149 recycle.htt
5/1/2040 10:40:24 AM 2913 safemode.htt
5/1/2040 10:40:24 AM 6489 schedule.htt
5/1/2040 10:40:24 AM 28565 standard.htt
5/1/2040 10:40:24 AM 31080 starter.bmp
5/1/2040 10:40:24 AM 1024 starter.htt
5/1/2040 10:40:24 AM 1316 webview.css
5/1/2040 10:40:24 AM 31438 webview.js
5/1/2040 10:40:24 AM 8248 wvleft.bmp
5/1/2040 10:40:24 AM 54 wvline.gif
5/1/2040 10:40:24 AM 14865 wvlogo.gif
5/1/2040 10:40:24 AM 12403 wvnet.gif

»»»»»»»»»»»»»»»»»»»»»»»» Checking Startup Folders »»»»»»»»»»»»»»»»»»»»»

Checking files in %ALLUSERSPROFILE%\Startup folder...
7/7/2005 4:07:06 PM 1696 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ATI CATALYST System Tray.lnk
12/15/2004 1:47:34 PM 1454 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\TabUserW.exe.lnk

Checking files in %ALLUSERSPROFILE%\Application Data folder...

Checking files in %USERPROFILE%\Startup folder...

Checking files in %USERPROFILE%\Application Data folder...
12/7/2004 12:43:56 AM 0 C:\Documents and Settings\Jason Fultz\Application Data\dm.ini

»»»»»»»»»»»»»»»»»»»»»»»» Registry Entries Found »»»»»»»»»»»»»»»»»»»»»»»

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\AVG7 Shell Extension
{9F97547E-4609-42C5-AE0C-81C61FFAEBC3} = C:\Program Files\Grisoft\AVG Free\avgse.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = cscui.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936} = %SystemRoot%\system32\shell32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\shell32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\WinRAR
{B41DB860-8EE4-11D2-9906-E49FADC173CA} = C:\Program Files\WinRAR\rarext.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Yahoo! Mail
{5464D816-CF16-4784-B9F3-75C0DB52B499} = C:\WINNT\Downloaded Program Files\ymmapi.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\AVG7 Shell Extension
{9F97547E-4609-42C5-AE0C-81C61FFAEBC3} = C:\Program Files\Grisoft\AVG Free\avgse.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\WinRAR
{B41DB860-8EE4-11D2-9906-E49FADC173CA} = C:\Program Files\WinRAR\rarext.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{0D2E74C4-3C34-11d2-A27E-00C04FC30871}
= %SystemRoot%\system32\shell32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F01-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\shell32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F02-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\shell32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{66742402-F9B9-11D1-A202-0000F81FEDEE}
= C:\WINNT\System32\docprop2.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{7f9609be-af9a-11d1-83e0-00c04fb6e984}
= %SystemRoot%\system32\faxshell.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{884EA37B-37C0-11d2-BE3F-00A0C9A83DA1}
= C:\WINNT\System32\docprop2.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{F9DB5320-233E-11D1-9F84-707F02C10627}
= C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Synchronization Manager mobsync.exe /logon
EPoXUSDM "D:\Program Files\EPoX\USDM\USDM.EXE" "5000"
Logitech Utility Logi_MwX.Exe
QuickTime Task "D:\Program Files\QuickTime\qttask.exe" -atboottime
SoundMan SOUNDMAN.EXE
AVG7_CC C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
AVG7_EMC C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
ATICCC "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\ActiveDesktop
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\ActiveDesktop\AdminComponent
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum\{BDEADF00-C265-11D0-BCED-00A0C90AB50F}
= C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system
dontdisplaylastusername 0
legalnoticecaption
legalnoticetext
shutdownwithoutlogon 1

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
NoDriveTypeAutoRun 149
CDRAutoRun 0


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
UserInit C:\WINNT\system32\userinit.exe,
Shell Explorer.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent
= Ati2evxx.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain
= crypt32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet
= cryptnet.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll
= cscdll.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy
= sclgntfy.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn
= WlNotify.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wzcnotif
= wzcdlg.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\Network.ConnectionTray
{7007ACCF-3202-11D1-AAD2-00805FC1270E} = C:\WINNT\system32\NETSHELL.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\SysTray
{35CEC8A3-2BE6-11D2-8773-92E220524153} = stobject.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\WebCheck
{E6FB5E20-DE35-11CF-9C87-00AA005127ED} = %SystemRoot%\system32\webcheck.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\cqw32.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\enc98.EXE
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\front.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\install.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\mngreg32.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\prwin8.EXE
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ps80.EXE
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\psdmt.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\qfinder.EXE
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\qpw.EXE
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\setup.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\setup32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\sevinst.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ua80.EXE
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\wpwin8.EXE
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\xwsetup.EXE
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Your Image File Name Here without a path
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_INSTPGM.EXE

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
AppInit_DLLs

»»»»»»»»»»»»»»»»»»»»»»»» Scan Complete »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
WinPFind v1.0.0.15 - Log file written to "WinPFind.Txt" in the WinPFind folder.

[jasonfultz]

You ok, Pieter? I didn't drive you crazy with my problem, did I?

[Metallica]

You didn't drive me crazy, but I sure wish I knew what was wrong.

One thing that puzzles me in the WinPFind log is the file creation date: 5/1/2040

Can you check your system clock and see if it is in the same computer-age as we are.

Regards,

[jasonfultz]

5/1/2040 was the date that was set when Windows 2000 was installed. So any files with that date listed as creation date should be the original files from install-time.

I should have told you my computer is a time machine. Now where did I leave that chrome-plated flux capacitor again?

[Metallica]

Hmm. I wonder what the consequences could be.

Can you read here:
http://support.micro...om/?kbid=318378

Especially have my eye on this part:
1. While you are logged on as an administrator, click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate the appropriate registry subkey, right-click the IsInstalled (REG_DWORD) value, and then click Modify.

To reinstall only the Internet Explorer 6 browser component on Windows XP, use the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
4. Change the value data from 1 to 0, and then click OK.
5. Quit Registry Editor, and then install Internet Explorer 6.

The key in the registry is the same in Windows 2000.
Can you try it and let me know?

Regards,

[jasonfultz]

I set the value of IsInstalled to 0 for IE in the registry as suggested. Then I reinstalled ie6. No luck.

Jason...

[Metallica]

This is a long shot, but I don't want to find out after another 50 posts that it would have worked.

Please download smitRem.zip and save it to your desktop.
Right click on the file and extract it to its own folder on the desktop.

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. Your desktop and icons will disappear and then reappear again --- this is normal.
Wait for the tool to complete and Disk Cleanup to finish --- this may take a while; please be patient.

Regards,

[jasonfultz]

Well, it was worth a shot. But that was about it. I did as you described and I have no change in my IE status. My icon labels are blue, though.

Jason...