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Cannot update Windows XP


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#1
breeze2811

breeze2811

    New Member

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Hi,

I contracted a virus/viruses on 1/2. I installed ad-aware and avast, since my mcafee virus scan wasn't doing anything. Finally, today, Avast has stopped detecting viruses, but I am still getting pop-ups.

Anyway, when I try to update my Windows XP, I cannot. I go in and try to set the Updates to Automatic or Manual, but the changes will not save. It keeps defaulting to "Disabled." Yesterday, when I tried to do this, I got an error message that told me C:\WINDOWS\system32\svchost.exe -k netsvcs did not have enough registry space, alternating with the error message that C:\WINDOWS\system32\svchost.exe -k netsvcs could not be found. This file, in fact, is no longer on my computer. I think it was deleted with a trojan.

How can I restore this file so that I can begin using Windows Update again?

If you can help me, I will be very grateful.

Edited by breeze2811, 07 January 2009 - 07:41 PM.

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#2
Rorschach112

Rorschach112

    Ralphie

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.
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