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Remote Desktop Add-ins for user name


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#1
spamt

spamt

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We are looking for a way to enhance the functionality of remote desktop (perhaps via 3rd party tools) which would allow us to remote control a PC based on the name of the logged in user.

In other words: a user calls the help desk, the user doesn't know their PC name or asset tag, the user gives their username, and the help desk person is able to check what computers they are logged into and (ideally) connects to their machine from such a tool.

Thanks for any ideas.

Daryl
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#2
Major Payne

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Check the following and see if any will work:

http://www.getbeme.com/
https://secure.logme...ome.asp?lang=en
http://forums.micros...o...1&SiteID=17
http://www.teamviewer.com/index.aspx
http://www.ultravnc.com/
http://www.tightvnc.com/

Just a few from Google.
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#3
spamt

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Thanks Major. We are really trying to do this using Remote Desktop and not by adding a third party client/tool into the mix. We are beginning to do all of our desktop managment via MS system center and were just looking for a way of remote desktop by username instead of machine name. Our other option is to name all of the computers by primary username, but this raises other security concerns.


Check the following and see if any will work:

...


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