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Trying to Install a WebCam...


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#1
Gregg123

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Hi,
I have something called a IntuixUSB PC Camera (WebCam to me!), I have used it on my work PC (installation was very easy) & I am now trying to use it on my laptop.

I have the User Manual, Installation CD & the WebCam - obviously!

When I insert the CD, it makes a few noises & nothing happens. So, I follow their instructions: Start > Run > D:\Setup.exe - and I get an error message:

Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows.


So...I went on the Search for the Drivers - not easy because this this doesn't appear to have a Model Number. But I found something and downloaded the Zip file to my desktop and then extracted the files.

The good news (or so I thought) is that the PDF manual with the drivers is the same as mine!

In the Driver folder I clicked Setup.exe and the set up process starts correctly - until I get a new Error message:

Please update your XP Version to Service Pack 2

I thought this was strange - Auto update is on. So, I found out how to check and I already have SP3 - no problems there!

There are a load of other folders that came with the Driver I downloaded, but my extremely limited knowledge is now exhausted, and all I know is the WebCam doesn't work!

Finally, even though it tells me not to connect the Camera until the Setup finishes - I plugged it in the USB. It is recognised but 'New hardware Wizard' can find nothing.

:)

Thanks in advance!

Gregg
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#2
Tiny164

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I had the same problem with my first one..

I'm not very experienced with this, but maybe it just isn't compatible with your computer?

That is what happened with mine, and it isn't worth it to keep trying.
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#3
wambo

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Have you thought about going straight to the manufacturers website?

This is the best option.
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#4
Gregg123

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That was the first thing I tried - their website (which is in the Manual) doesn't seem to exist any more. www.Intuix.net

But I have the drivers I need, I think - they just don't work. Is there a way to test them?
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#5
wambo

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http://www.driver-ce...7e8-driver.html

Try there
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#6
Gregg123

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http://www.driver-ce...7e8-driver.html

Try there


Tried it - page just expires when I try to download! :)
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