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internet explorer problem


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#1
lakep7

lakep7

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i cant get my compiter to connect to the internet this morning. is anyone else having this problem? i am using ie w/add ons disabled at this time. that's the only way i could get online
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#2
makinu1der2

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Hello lakep7

You can try to enable the add-ons one at a time to see maybe which is causing the problem.

"Click Tools menu, located at the top of your Internet Explorer window. When the drop-down menu appears, select the Manage Add-ons choice. A sub-menu will now appear to the right. Click on the option labeled Enable or Disable Add-ons...."

If you are unable to determine which add-on is causing the problem I recommend you have the system scanned for malware.

I recommend that you proceed to the malware removal forum.

Follow the link below and follow the steps first.

After completing an expert from that forum will assist you in the cleaning of your system.

http://www.geekstogo...-Log-t2852.html

Please follow the steps listed in the thread as you may be able to clear most or all of your problem.

If your are still having problem after running the various steps and scans then you will be able to post a

log for one of the experts to examine. Once following the steps and posting the logs please

be patient as that is a busy forum.
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#3
lakep7

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unfortunately i cant get to the tools menu because it wont quit trying to connect to the internet so that i can access the menu.
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