Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

iTunes could not connect to the iTunes Store. Make sure your network c


  • Please log in to reply

#1
soraroxas60

soraroxas60

    New Member

  • Member
  • Pip
  • 1 posts
Here's what I get when I run the diagnostics.

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Inspiron 6000
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)

iTunes Serial Number 680D8BAE1FED6C6F

Current user is an administrator.
The current local date and time is 2009-01-19 18:35:57.
iTunes is not running in safe mode.

Video Display Information

ATI MOBILITY RADEON X300


**** External Plug-ins Information ****

No external plug-ins installed.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {E70B284E-4496-424B-AC1C-545A50751E49}
Description: Intel® PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.69
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 16:00:00 1969

Lease Expires: Wed Dec 31 16:00:00 1969

DNS Servers: 68.94.157.1
68.94.157.1

Adapter Name: {8D4366D3-1030-41A5-9811-5B5F56953DCA}
Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Sat Dec 13 15:51:25 2008

Lease Expires: Mon Jan 18 19:14:07 2038

DNS Servers:

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled

Firewall Information

Windows Firewall is off.

Connection attempt to Apple web site was unsuccessful.
The network connection could not be made.
Connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection could not be made.
Last successful store access was 2008-10-09 17:50:27.
  • 0

Advertisements







Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP