[Pepper Jack]

hi everyone, my name is alex and i'm new to this site, i joined because i've been having a problem with my laptop and i'm at my witts end with it, i've tried everything within my experience level and nothing is working, hopefully asking the members on this site will help me once and for all!

ok so here's the problem. for some reason whenever i download information (downloading files, loading webpages etc) it makes my music/video playback stutter so badly that it just becomes completely unwatchable. at first i thought it was because my computer couldn't handle doing both at the same time but that shouldn't be the case as it's an fairly expensive HP pavilion entertainment laptop (ironic since it fails when asked to entertain) with 3gb of ram and should be able to easily handle this task. and also i can seem to do anything demanding while watching movies or listening to music, i could defrag my hard drive and do other things and it wouldn't make a difference to my music/video playback quality, but when i try to load a simple web page the computer acts as if it's caught the plague. i've virus scanned, updated all codecs and drivers, tried both wired and wireless connections etc and it hasn't made a blind bit of difference. the problem will temporarily go away when i restart my computer but it's not long before it comes back in moderation, then it steadily gets worse and worse.

i'm tearing my hair out over this and if anyone can help me out i'd greatly appreciate it, thanks for reading guys

Edited by Pepper Jack, 22 January 2009 - 05:50 AM.