[CheDave]

Alright, I keep getting popups. Ewido was put on this machine and it keeps finding an SVCPROC.EXE file. I have it clean the file but obviously that isn't helping.

In my Processes list SVCHOST.EXE 6 times and that doesn't seem right.

I've gone through all the steps listed and here is my HIJACKTHIS log. Help.

---------------------------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 6:42:03 PM, on 5/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PVSW\Bin\w3dbsmgr.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\Boyd Mortensen\Desktop\hijack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.averatec.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.averatec.com/
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [U9cVhG] C:\WINDOWS\hfggcs.exe
O4 - HKLM\..\Run: [gxcjudj] c:\windows\system32\gxcjudj.exe
O4 - HKLM\..\Run: [e5q5k3gd] C:\WINDOWS\system32\e5q5k3gd.exe
O4 - HKLM\..\Run: [obmfuhl] c:\windows\system32\pgrlml.exe
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Ad-Watch SE Plus.lnk = C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Pervasive.SQL Workgroup Engine.lnk = C:\PVSW\Bin\w3dbsmgr.exe
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .WAV: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.averatec.com
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {20048BB3-DB68-11CF-9CAF-00AA006CB425} (007installer Control) - http://download.007g...abs/maycomb.cab
O16 - DPF: {AFDD01B0-7ABB-11D9-9669-0800200C9A66} (MFInstall Class) - http://c.ancestry.co...l/MFInstall.cab
O23 - Service: AXIndexServer - EMC Corporation - C:\Program Files\XtenderSolutions\Content Management\AxIdxSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Legato License Server - Legato Systems, Inc. - C:\Program Files\Legato\License Server\bin\LsService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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**Note** DO NOT REBOOT THE PC During the removal process. If you do the filenames will change. If you can't leave the computer on now, I suggest not running the logs below yet. Wait until you can leave it on.

Download FindIt's.zip to your desktop: http://forums.net-in...=post&id=142443

1. Unzip/extract the files inside to a folder on your desktop.
2. Open the folder and run FindIt's.bat and wait for notepad to open a text file. It will take awhile so please be patient ...
3. Then post the results here please, along with the new HijackThis log.

[greyknight17]

**Note** DO NOT REBOOT THE PC During the removal process. If you do the filenames will change. If you can't leave the computer on now, I suggest not running the logs below yet. Wait until you can leave it on.

Download FindIt's.zip to your desktop: http://forums.net-in...=post&id=142443

1. Unzip/extract the files inside to a folder on your desktop.
2. Open the folder and run FindIt's.bat and wait for notepad to open a text file. It will take awhile so please be patient ...
3. Then post the results here please, along with the new HijackThis log.

[CheDave]

Microsoft Windows XP [Version 5.1.2600]
The current date is: Sat 05/07/2005
PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
»»»»»»»»»»»»»»»»»»»»»»»» Todo Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» aurora Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» Suspect's »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Dont delete file's in the section without guidance
If any doubt back them up first


»»»»» lagitamate file's can/will show in this section.

»»»»»»»»»»»»»»»»»»»»»»»» Buddy file's »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»»»»»»»»» SAHAgent Files found »»»»»»»»»»»»»»»»»»»»»»»»»

* SAHAgent C:\WINDOWS\System32\6T1DJGR8.EXE
»»»»»»»»»»»»»»»»»»»»»»»» Misc checks »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»» Checking Windir\svcproc.exe and nail.exe.

»»»»» Checking for System32\DrPMon.dll.

»»»»» Check for Windows\SYSTEM32\cache32_rtneg* folder.

Volume in drive C has no label.
Volume Serial Number is 7CD7-67E5

Directory of C:\WINDOWS\SYSTEM32

»»»»» Checking for SAHAgent ico files.
Volume in drive C has no label.
Volume Serial Number is 7CD7-67E5

Directory of C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»».


! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\aurora


! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Bolger


! REG.EXE VERSION 3.0

HKEY_CLASSES_ROOT\BolgerDll.BolgerDllObj
<NO NAME> REG_SZ Bolger Functional Class


! REG.EXE VERSION 3.0

HKEY_CLASSES_ROOT\CLSID\{302A3240-4805-4a34-97D7-1645A0B08410}
<NO NAME> REG_SZ BolgerObj Class


! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\ZepMon
Driver REG_SZ DrPMon.dll

! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Monitors\ZepMon
Driver REG_SZ DrPMon.dll

! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Print\Monitors\ZepMon
Driver REG_SZ DrPMon.dll

[greyknight17]

Download KillBox http://www.atribune....ads/KillBox.exe
Download and install CleanUp http://cleanup.stevengould.org/

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also. Please make sure system restore is enabled by right clicking on My Computer and go to Properties->System Restore and make sure that System Restore is enabled (box should be unchecked). Once you're clean we will turn this off and then create a new restore point.

Uninstall webHancer from the Add/Remove panel if listed.

Close out all open windows and disconnect the computer from any internet access.

1. SKIP

2. Go to Start->Run and type in services.msc and hit OK. Then look for 'System Startup Service (SvcProc)' and double click on it. Click on the Stop button and under Startup type, choose Disabled.

3. Run the CleanUp program you just installed and when prompted to reboot/logoff select NO.

4. Run KillBox. Go to Tools > Delete Temp Files > Click *OK* Copy and paste the following locations into KillBox one at a time. Checkmark the box that says 'Delete on Reboot' and checkmark the box 'Unregister DLL' (If available) Click the red circle with the white X and it will ask you to confirm the file for deletion, say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click NO when it asks you to reboot.

**Note** Don't let KillBox reboot the computer...Reboot manually after the fixes for the HijackThis (see below).

C:\Windows\System32\svcproc.exe
C:\Windows\System32\Nail.exe
C:\WINDOWS\Bolger.dll
C:\WINDOWS\hfggcs.exe
c:\windows\system32\gxcjudj.exe
C:\WINDOWS\system32\e5q5k3gd.exe
c:\windows\system32\pgrlml.exe
C:\WINDOWS\farmmext.exe
C:\WINDOWS\farmmext.ini
"C:\Program Files\webHancer\
C:\WINDOWS\System32\6T1DJGR8.EXE

5. Go to Start->Run and type in cmd and hit OK. Then type in each of the following (hit Enter key after each line):

cd windows
nail.exe /FullRemove
exit

6. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll (file missing)
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [U9cVhG] C:\WINDOWS\hfggcs.exe
O4 - HKLM\..\Run: [gxcjudj] c:\windows\system32\gxcjudj.exe
O4 - HKLM\..\Run: [e5q5k3gd] C:\WINDOWS\system32\e5q5k3gd.exe
O4 - HKLM\..\Run: [obmfuhl] c:\windows\system32\pgrlml.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O16 - DPF: {20048BB3-DB68-11CF-9CAF-00AA006CB425} (007installer Control) - http://download.007g...abs/maycomb.cab
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)

7. Reboot the computer now. Reconnect your internet access and post another FindIt’s log and HijackThis log.

[CheDave]

Here is the FindIt log:

-------------------------------------------------

Microsoft Windows XP [Version 5.1.2600]
The current date is: Sat 05/07/2005
PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
»»»»»»»»»»»»»»»»»»»»»»»» Todo Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» aurora Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» Suspect's »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Dont delete file's in the section without guidance
If any doubt back them up first


»»»»» lagitamate file's can/will show in this section.

»»»»»»»»»»»»»»»»»»»»»»»» Buddy file's »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»»»»»»»»» SAHAgent Files found »»»»»»»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»»»»»»»»» Misc checks »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»» Checking Windir\svcproc.exe and nail.exe.

»»»»» Checking for System32\DrPMon.dll.

»»»»» Check for Windows\SYSTEM32\cache32_rtneg* folder.

Volume in drive C has no label.
Volume Serial Number is 7CD7-67E5

Directory of C:\WINDOWS\SYSTEM32

»»»»» Checking for SAHAgent ico files.
Volume in drive C has no label.
Volume Serial Number is 7CD7-67E5

Directory of C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»».


! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\aurora


! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Bolger


! REG.EXE VERSION 3.0

HKEY_CLASSES_ROOT\BolgerDll.BolgerDllObj
<NO NAME> REG_SZ Bolger Functional Class


! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\ZepMon
Driver REG_SZ DrPMon.dll

! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Monitors\ZepMon
Driver REG_SZ DrPMon.dll

! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Print\Monitors\ZepMon
Driver REG_SZ DrPMon.dll

[CheDave]

Here is my HiJackThis log:

--------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 11:58:56 PM, on 5/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PVSW\Bin\w3dbsmgr.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Boyd Mortensen\Desktop\hijack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.averatec.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.averatec.com/
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O4 - HKLM\..\Run: [U9cVhG] C:\WINDOWS\hfggcs.exe
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [gxcjudj] c:\windows\system32\gxcjudj.exe
O4 - HKLM\..\Run: [e5q5k3gd] C:\WINDOWS\system32\e5q5k3gd.exe
O4 - HKLM\..\Run: [obmfuhl] c:\windows\system32\pgrlml.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Ad-Watch SE Plus.lnk = C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Pervasive.SQL Workgroup Engine.lnk = C:\PVSW\Bin\w3dbsmgr.exe
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .WAV: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.averatec.com
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {AFDD01B0-7ABB-11D9-9669-0800200C9A66} (MFInstall Class) - http://c.ancestry.co...l/MFInstall.cab
O23 - Service: AXIndexServer - EMC Corporation - C:\Program Files\XtenderSolutions\Content Management\AxIdxSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Legato License Server - Legato Systems, Inc. - C:\Program Files\Legato\License Server\bin\LsService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[greyknight17]

Close out all open windows and disconnect the computer from any internet access.

See if webHancer is still in the Add/Remove panel. If so, uninstall it.

1. SKIP

2. Go to Start->Run and type in services.msc and hit OK. Then look for 'System Startup Service (SvcProc)' and double click on it. Click on the Stop button and under Startup type, choose Disabled.

3. Run the CleanUp program you just installed and when prompted to reboot/logoff select NO.

4. Run KillBox. Go to Tools > Delete Temp Files > Click *OK* Copy and paste the following locations into KillBox one at a time. Checkmark the box that says 'Delete on Reboot' and checkmark the box 'Unregister DLL' (If available) Click the red circle with the white X and it will ask you to confirm the file for deletion, say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click NO when it asks you to reboot.

**Note** Don't let KillBox reboot the computer...Reboot manually after the fixes for the HijackThis (see below).

C:\WINDOWS\hfggcs.exe
C:\Program Files\webHancer\
C:\WINDOWS\farmmext.exe
C:\WINDOWS\farmmext.ini
c:\windows\system32\gxcjudj.exe
C:\WINDOWS\system32\e5q5k3gd.exe
c:\windows\system32\pgrlml.exe

5. SKIP

6. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [U9cVhG] C:\WINDOWS\hfggcs.exe
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [gxcjudj] c:\windows\system32\gxcjudj.exe
O4 - HKLM\..\Run: [e5q5k3gd] C:\WINDOWS\system32\e5q5k3gd.exe
O4 - HKLM\..\Run: [obmfuhl] c:\windows\system32\pgrlml.exe

7. Go to Start->Run and type in regedit and hit OK. Go to File->Export and save the registry somewhere as a backup. While in the Registry Editor, navigate to the following (fix whatever applies, if it's not there just skip it):

HKEY_CURRENT_USER\Software\ and delete aurora

HKEY_CURRENT_USER\Software\ and delete Bolger

HKEY_CLASSES_ROOT\ and delete BolgerDll.BolgerDllObj

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\ZepMon Driver and delete DrPMon.dll

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Monitors\ZepMon Driver and delete DrPMon.dll

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Print\Monitors\ZepMon Driver and delete DrPMon.dll

If any of the above registry keys are giving you problems deleting, right click on them and click on Permissions. Then click on the Advanced button. Make sure the first box (Inherit from parent...) is checked. Click OK and OK. Then try deleting the entry again. Once you're done, close the Registry Editor.

Reboot the computer now. Reconnect your internet access and post another FindIt’s log and HijackThis log.

[greyknight17]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.