[tjmcs]

I have noticed this problem over the past week. Computer is running XP, SP3.

When I click "turn off" at the "stand by, turn off, restart", the machine does not shut down. The problem varies. Sometimes, half(?) of the system tray icons shut down and the machine stays running. Other times, by repeating the "turn off" sequence, the icons shut down one-at-a-time. Never, does the machine shut down at first "turn off".

I have two computers running XP, SP3. Both have same problem.

Strange problem, but any help will be appreciated.

Thanks,
Joe

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See, if you can shut down OK from Safe Mode.

If so....

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.
See, if it'll shut down fine.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

[Broni]

See, if you can shut down OK from Safe Mode.

If so....

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.
See, if it'll shut down fine.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

[tjmcs]

Thanks, Broni.

That worked. Shut down perfectly.

I guess now comes the hard part. Since we narrowed it down to either "startup" or "services", I'm thinking bring the individual parts of each one back on line one at a time till I find the one that causes the problem. Might take me a few days but I will get back to you with what I find.

One more thing...I noticed the problem right after I upgraded to Internet Explorer 8.

Thanks again,
Joe

[Broni]

Cool

I'm thinking bring the individual parts of each one back on line one at a time till I find the one that causes the problem

That's exactly what you want to do.

IE8 is still in beta stages. I'd uninstall it. Never install betas on your main machine.

[tjmcs]

Thank you very much.

Joe

[Broni]

You're very welcome
Keep us posted. I'd like to know, what the culprit was.

[Battle Unit]

Probably that wouldn't help in this case, but i recently had a similar problem, that was solved after re-installing of network adapter drivers. Strange but truth MAybe it helps someone

[tjmcs]

Sorry I have not gotten back with you on this problem. I have another computer that has a major virus in it that I have been working on. I will reply with findings when able.

[tjmcs]

Hello and thank you for waiting.

For one computer, I reinstalled the ethenet card drivers and incidentally, found an updated driver. Problem solved on that computer.

Tried the same on the other computer. Still having problems. My fault mostly. Two teenage boys downloading stuff. Ways to make your own videos and music mainly. Can't seem to get them to leave it alone till I get it fixed. I will eventually. Thank you very much for all the help.

tjmcs

[Broni]

We're still here