[sarahbb]

Alright, i took a little nap today and when i woke up my wireless connection could not be found. nor could any of the others in the area. i haven't changed anything and it was working before i went to sleep. as far as i know everything is up to date. right now i am directly connected to the router. i'm not really sure what specifics i should give but any ideas would help. thank you!

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Hey sarahbb,

If this is on a laptop, the most common reason for that, I find, is if your wireless adapter switches itself off, for whatever reason. Look for your wireless switch/button, and ensure it is turned on. You may need to use the function keys. Ensure your adapter is on; often times the Operating System will shut down devices to conserve power; make sure it has been turned back on.

Another cause may be if you're using third-party software to connect, as this can some times conflict with Windows with unexpected results; try letting Windows handle the connection.

Use Windows to configure your wireless settings

• Go to the Start menu and select Run
• Type ncpa.cpl and click OK to open the Network Connections menu
• Select your wireless connection service and choose the option Change settings of this connection.
• Go to the Wireless Networks tab and check the box labeled Use Windows to configure my wireless network settings

Launch Windows Zero Configuration

• Go to the Start menu and select Run
• Type services.msc and click OK
• Double-click on the service Wireless Zero Configuration (it'll be at the bottom of the list).
• Go to the Startup type list and select Automatic. Click Apply to confirm the changes.
• Select Start in the Service status section and then press OK to apply the changes.

If that doesn't resolve your issue, please do the following while connected via wireless:

• Press Start
• Select Run
• Type cmd and press OK
• In the new command prompt window, type ipconfig /all > C:\ipconfig.txt
• Navigate to your C: drive and open the text file ipconfig.txt -- please copy/paste the contents of this file into your next response.

- Dan

[Dan]

Hey sarahbb,

If this is on a laptop, the most common reason for that, I find, is if your wireless adapter switches itself off, for whatever reason. Look for your wireless switch/button, and ensure it is turned on. You may need to use the function keys. Ensure your adapter is on; often times the Operating System will shut down devices to conserve power; make sure it has been turned back on.

Another cause may be if you're using third-party software to connect, as this can some times conflict with Windows with unexpected results; try letting Windows handle the connection.

Use Windows to configure your wireless settings

• Go to the Start menu and select Run
• Type ncpa.cpl and click OK to open the Network Connections menu
• Select your wireless connection service and choose the option Change settings of this connection.
• Go to the Wireless Networks tab and check the box labeled Use Windows to configure my wireless network settings

Launch Windows Zero Configuration

• Go to the Start menu and select Run
• Type services.msc and click OK
• Double-click on the service Wireless Zero Configuration (it'll be at the bottom of the list).
• Go to the Startup type list and select Automatic. Click Apply to confirm the changes.
• Select Start in the Service status section and then press OK to apply the changes.

If that doesn't resolve your issue, please do the following while connected via wireless:

• Press Start
• Select Run
• Type cmd and press OK
• In the new command prompt window, type ipconfig /all > C:\ipconfig.txt
• Navigate to your C: drive and open the text file ipconfig.txt -- please copy/paste the contents of this file into your next response.

- Dan

[sarahbb]

oh my goodness. i probably should have thought of that! i can't believe that actually didn't cross my mind. it was that my wireless adapter was switched off, by me. it's right next to standby mode and i must have hit that. thank you for the help!

[Anthony19]

lol

These things happen

Good to see all is well

Anthony19

[sarahbb]

thanks!

[Dan]

I'm glad it was an easy fix And don't feel bad -- you aren't the first, and you definitely won't be the last

Thanks for taking the time to post how your issue(s) were resolved; feedback is always appreciated.
- Dan