computer screen blanks out randomly
Posted 16 February 2009 - 06:11 PM
Posted 16 February 2009 - 06:37 PM
If the computer shuts down at the same time, I'd suspect video card.
Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.
Posted 16 February 2009 - 09:57 PM
Posted 16 February 2009 - 10:41 PM
Lot of dumps, some starting back in 2006, but most of them at the end of last October.
I'll see, what I can do here.
Posted 16 February 2009 - 11:40 PM
If reinstalling the driver won't help, then you'll need new card.
Posted 17 February 2009 - 10:27 PM
In addition there are sub-models. The numbers are 23**.
Look at the label on the back of the laptop.
Posted 18 February 2009 - 10:33 PM
Posted 18 February 2009 - 10:54 PM
Download, do nothing else, yet.
Go Start>Run, type in:
In Device Manager, expand Display Adapter key.
Right click on ATI entry, click Properties, then the Driver tab.
Click Uninstall button.
When done, double click on downloaded 1rd637ww.exe file to begin new driver installation.
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