I'm not sure that I'm posting this in the right forum or if it's anything that anyone can help with...... anyway, I thought I'd give it a go. I've been trying to sort out my mum's computer which was pretty messed up with spyware and viruses. I've run quite a few of the scans suggested in the Malware forum and they seem to have done the trick (I think!) But her computer is still doing two things that I don't know how to fix. I've no idea why these things are happening so sorry if I'm wasting your time by posting in this forum.
Firstly, some of the keys don't do what they're supposed to do. For instance, the '@' and the " are swapped over, the pound sterling sign is a # and the # is a \.
Secondly, some websites that she visits have a really, really small font size. At first the words were also really jagged but I found a fix for this on the symantec website - they suggested changing the FontSmoothing string in the registry. The jaggedness has gone but the type is still really small - but only on some websites.
I think I might be posting this in the wrong forum but I'm a bit thick about these things and am not sure what else to do. I don't know whether these problems are a result of the spyware and viruses or whether they're a completely different problem.
Any advice would be greatly appreciated.
Thanks very much