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Windows update not working still after folowing troubleshooter from mi


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#1
vogarth

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I have used the title and description to my advantage...lol

I am running Avast!
Superantispyware
and Scotty (WinPatrol)

XP SP2 (According to my PC)

Anyway I followed all of the steps, still no go

Error code was 0x8024D007
I did what it said but continued to recieve the same error

any help is good help

Thanks guys
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#2
Anthony19

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Hello vogarth

Is this an update to SP3 ? , may i ask what is the Update it is trying to install , also.. have you checked the update history ? to try and find the problem with it ?

Some System Spec's would also come in handy :)
Click on : http://www.geekstogo.....e/SysSpec.exe and you can directly download from there...

Best of luck !!!

Anthony19

Edited by Anthony19, 18 February 2009 - 03:53 AM.

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#3
vogarth

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Windows: Windows XP5.1 (Build 2600) Service Pack 2
Internet Explorer: 6.0.2900.2180
Memory (RAM): 2048 MB
CPU Info: Pentium® Dual-Core CPU E5200 @ 2.50GHz
CPU Speed: 2517.8 MHz
Sound card: Realtek HD Audio output
Display Adapters: NVIDIA GeForce 8400 GS | NetMeeting driver | RDPDD Chained DD
Monitors: 1
Screen Resolution: 1440 X 900 - 32 bit
Network: Network Present
Network Adapters: NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter - Packet Scheduler Miniport | Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport
CD / DVD Drives: D: PIONEER DVD-RW DVR-216
COM Ports: COM1 | COM2
LPT Ports: LPT1
Mouse: 3 Button Wheel Mouse Present
Hard Disks: C: 465.8GB
Hard Disks - Free: C: 435.7GB
USB Controllers: 5 host controllers.
Firewire (1394): Not Detected
PCMCIA (Laptops): Not Installed
Manufacturer: American Megatrends Inc.
Product Make: System Product Name
AC Power Status: OnLine
BIOS Info: AT/AT COMPATIBLE | 09/18/08 | A_M_I_ - 9000818
Time Zone: AUS Eastern Standard Time
Battery: No Battery
Motherboard: ASUSTeK Computer INC. P5KPL-AM/PS
Modem: Not detected
:
not sure what else you need...

No it is just the installation of the Windows Update Agent...
Windows updates and Automatic updates are not working/happening
escpecially SP3...
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#4
vogarth

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I recently (about 20 mins ago) did a XP OS repair
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#5
Anthony19

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Hello vogarth

If this computer has just been formatted ... i would recommend the modem / router be turned off , and access this topic via another computer
Running an old IE browser, and un-updated windows / computer = Asking for trouble... ( Can be infected within minutes )

What third party firewall have you installed ( If any other than windows pre-installed/in-built )?, maybe that is blocking connectivity ?

IF NOT

Have you read: http://support.microsoft.com/kb/949104 ?

And some other basic checks is to open the Services console by going to Start > Run > type in " services.msc " without quotation marks :)
Click OK ( or press Enter )
Check to make sure that Automatic Updates is set to Automatic for
"Startup type" by double clicking...

Check and make sure that Background Intelligent Transfer Service (BITS) has NOT been set to Disabled for " Startup type " by double clicking on it, should NOT be set to Disabled for " Startup type " by double clicking on it
It can be set to Manual and updates should install successfully...

IF BITS is set to Disabled, first test to see if it functions
Click the Start button under " Service status "
IF BITS can not start up, then register these .dll files by going to
Start > Run > type in (or copy & paste) these lines EXACTLY as posted here
clicking OK or Enter(Keyboard) after each one , Note: without " :)

1. " regsvr32 qmgr.dll "

2. " regsvr32 qmgrprxy.dl "

Best Of Luck
&
Happy Computing

Anthony19

PS: report back how it all goes , and what firewall you have installed , Thank You

Edited by Anthony19, 18 February 2009 - 05:28 AM.

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#6
vogarth

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MMK

I followed all of your steps
I am in the process of download the Comodo Personal Firewall (IT is taking its sweet time)

Both services will not start due to "Error 2: Could not find the file specified"
Even after I followed your steps

Not sure what is going on.....maybe I deleted something after a anti-virus scan???
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#7
Anthony19

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Hello vogarth


regsvr32 qmgr.dll

&

regsvr32 qmgrprxy.dl

ONLY , Copy and paste if needed ( if it is incorrect , it will not be able to find them :) )

Anthony19

PS: download from another computer ( then transfer using a flash drive or external hard drive , DVD etc... ) , you do not want this computer on the internet while un-protected !!!

Edited by Anthony19, 18 February 2009 - 06:25 AM.

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#8
vogarth

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I did all of those things but unfortunately BITS still "Cannot find the file specified".

I am really sorry for bugging you around with this. It seems pointless I guess... all the dlls and stuff are there...

I have no idea what to do. apparently you can't do windows update from a SP2 based installation...but I am sure I have got the service pack files...
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#9
Anthony19

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Hello vogarth

Have you installed Comodo Firewall ???

If so , ensure windows firewall is not on , and you may need to clarify that comodo is allowing you to acess the updates

I recall not that long ago , i had the same problem :) , after all the troubleshooting.. i checked my Zone Alarm settings.. turned out i had them a little too high :) "Stealth Mode "

Best Of Luck !

Anthony19

PS: to turn windows firewall Off/On go to Start > Control Panel > Windows Firewall and either turn it on or off :)
PSS: Quote: I am really sorry for bugging you around with this , NP lol i'am glad to be of assistance

Edited by Anthony19, 19 February 2009 - 03:47 AM.

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#10
vogarth

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it was unfortunately no go.
Thanks for all of your help.
I hope to figure something out

Thanks again.
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#11
Anthony19

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Hello vogarth
Dont give up too soon...
Please follow detailed instructions Correctly/Carefully !!!

Download SubInACL (SubInACL.exe) from: http://www.microsoft...finityDownloads , onto your desktop

Double click on the downloaded file to install... When prompted , selectet C:\Windows\System32 as the destination folder for the installation

Click > Start> Run> and type: notepad C:\reset.cmd and hit
Enter, Chose Yes when prompted and this will open a notepad window...

Copy the following commands and paste them into the opened notepad window...

@echo off

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=system=f

@Echo =========================
@Echo Finished.
@Echo =========================
@pause

After pasting the above commands into the open notepad window,
close the Notepad window and chose Yes when prompted to save the file.

Clicke Start> Run> and type in C:\reset.cmd hit Enter to
run the commands. This will open a MS-DOS based window and
starts processing the commands.

NOTE: This step may take some time and during the process you may notice that some
of the files will fail to convert since they were in use...
When it is finished, you will be prompted with "Finished, press any key to continue"
When finished... go to windows update and check... if it works , shut down the computer and retry just to make sure :)

Best of luck

Anthony19

Edited by Anthony19, 19 February 2009 - 06:02 AM.

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#12
vogarth

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MMK well it did seem to work
However SP3 won't install and BITS is still not running "Cannot find the file specified"

But a lot else was fixed...Maybe that is good enough?
I would rather not have to put you through more crap

You have done heaps :)
Thanks x
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#13
lardissantissime

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It did work for me as well :)

Thank you!!!!!!!
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