Virus problem with desktop not working [Closed]
Posted 23 February 2009 - 03:13 PM
Posted 23 February 2009 - 08:32 PM
The symptoms you describe sounds like your explorer.exe file got corrupted. This file is responsible for displaying most of the graphics on your desktop, including the ones that you say have disappeared for you. The first thing we can try (and believe me the list is long) is running system file checker from the recovery console. The recovery console is a special windows mode that allows you to repair problems with your Windows installation if you can't boot normally. You'll need your Windows XP CD for this next part:
- Insert your Windows XP CD into the CD drive, and then boot up normally.
- As your computer boots up, watch carefully for a message that says "Press any key to boot from CD" or something similar.
- When that message appears press any key. It may take a couple tries for you to find the message and hit a key at the right time, that's fine.
- Once you manage to boot from the CD, Windows will take a while to proceed. Be patient .
- A blue screen titled "Windows XP Professional Setup" will eventually appear. Press "R" to enter the Recovery Console.
- You will be asked which Windows XP installation you'd like to repair. Most users only have one so this is a simple choice .
- Choose the XP installation you wish to repair, unless you have more than one just press "1" and hit enter.
- You will now be prompted to enter the administrator password, type it carefully then hit enter.
- You should see a prompt that reads "C:\WINDOWS>" now, like a normal command prompt.
- Type the commands below carefully, one at a time, pressing enter after each:
sfc /scannow(One space between sfc and /scannow)
- The system file checker will run for a while, follow any prompts it gives you carefully and allow it to complete uninterrupted.
- Once it has completed, you can either enter the command exit to restart or just shut down and restart.
Posted 01 March 2009 - 08:56 AM
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