Also, my printer would act weird. It would start running and stop and run and stop. Now it doesn't even print from the Internet. Oh, and there a couple of weird printer files. And what is up with the new Network files? I had AT&T come out once already because I noticed that not all of the modem lights were on. They just gave me a new modem and did something on the computer and that lasted maybe a day.
I am concerned about the duplicate User files too. Also, my virtual memory is maxed even after I reset it.
I can go on and on but I am tired. Thanks again for your help.
Here ya go!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:58:03 PM, on 2/25/2009
Platform: Windows XP SP3 (WinNT
5.01.2600)
MSIE: Unable to get Internet Explorer
version!
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows
Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program
Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1
\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1
\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1
\mcafee\mcproxy\mcproxy.exe
C:\Program
Files\McAfee\MPF\MPFSrv.exe
C:\MSSQL7\binn\sqlservr.exe
C:\Program
Files\Intel\PROSetWired\NCS\Sync\NetSv
c.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\ups.exe
C:\WINDOWS\System32\vssvc.exe
c:\PROGRA~1
\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32
\wbem\wmiapsrv.exe
C:\WINDOWS\system32
\SearchIndexer.exe
C:\WINDOWS\System32\dmadmin.exe
C:\MSSQL7\binn\sqlagent.exe
C:\Program Files\Analog
Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\msdtc.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\McAfee\VIRUSS~1
\mcsysmon.exe
C:\Program Files\Dell Photo AIO Printer
924\dlccmon.exe
C:\Program Files\Dell\Media
Experience\DMXLauncher.exe
C:\Program Files\Common
Files\InstallShield\UpdateService\issch.ex
e
C:\Program Files\Yahoo!\Search
Protection\SearchProtection.exe
C:\PROGRA~1\McAfee\MHN\McENUI.exe
C:\Program Files\Google\Google Desktop
Search\GoogleDesktop.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\Dell Support
Center\bin\sprtcmd.exe
C:\PROGRA~1\McAfee\VIRUSS~1
\mcshield.exe
C:\Program Files\Internet
Explorer\iexplore.exe
C:\Program Files\Trend
Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\svchost.exe
R1 - HKCU\Software\Microsoft\Internet
Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet
Explorer\Main,Search Page =
https://sbcglobal.net
R0 - HKCU\Software\Microsoft\Internet
Explorer\Main,Start Page =
http://www.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?
LinkId=54896
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Search Bar =
http://us.f573.mail.yahoo.com
R0 - HKLM\Software\Microsoft\Internet
Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?
LinkId=69157
R0 - HKLM\Software\Microsoft\Internet
Explorer\Search,SearchAssistant =
www.att.com
R0 - HKLM\Software\Microsoft\Internet
Explorer\Search,CustomizeSearch =
www.msn.com
R1 - HKCU\Software\Microsoft\Internet
Explorer\SearchURL,(Default) =
http://att.yahoo.com
R0 - HKCU\Software\Microsoft\Internet
Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet
Explorer\Main,Window Title = IE7-HOME
R3 - URLSearchHook: Yahoo! Toolbar -
{EF99BD32-C1FB-11D2-892F-
0090271D4F88} - C:\Program
Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: (no name) - AutorunsDisabled -
(no file)
O2 - BHO: (no name) - {02478D38-C3F9
-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub -
{18DF081C-E8AD-4283-A596-
FA578C2EBDC3} - C:\Program
Files\Common
Files\Adobe\Acrobat\ActiveX\AcroIEHelpe
rShim.dll
O2 - BHO: (no name) - {4E7BD74F-
2B8D-469E-94BE-FD60BB9AAE29} -
(no file)
O2 - BHO: Spybot Search & Destroy -
{53707962-6F74-2D53-2644-
206D7942484F} - C:\DOCUME~1
\ALLUSE~1\STARTM~1
\Programs\SPYBOT~1
\Spybot\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess -
{5CA3D70E-1895-11CF-8E15-
001234567890} -
C:\WINDOWS\System32
\DLA\DLASHX_W.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-
7241-4E79-B68D-6309F01C5231} -
C:\Program
Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper -
{AA58ED58-01DD-4d91-8333-
CF10577473F7} - C:\Program
Files\Google\Google
Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier -
{AF69DE43-7D58-4638-B6FA-
CE66B5AD205D} - C:\Program
Files\Google\GoogleToolbarNotifier\5.0.9
26.3450\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO -
{B164E929-A1B6-4A06-B104-
2CD0E90A88FF} - c:\PROGRA~1
\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Yahoo! Toolbar -
{EF99BD32-C1FB-11D2-892F-
0090271D4F88} - C:\Program
Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar
- {0EBBBE48-BAD4-4B4C-8E5A-
516ABECAE064} - c:\PROGRA~1
\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Foxit Toolbar - {3041d03e-
fd4b-44e0-b742-2d9b88305f98} - (no file)
O3 - Toolbar: (no name) - {4E7BD74F-
2B8D-469E-94BE-FD60BB9AAE29} -
(no file)
O4 - HKLM\..\Run: [SoundMAXPnP]
C:\Program Files\Analog
Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [mcagent_exe]
C:\Program
Files\McAfee.com\Agent\mcagent.exe
/runkey
O4 - HKLM\..\Run: [DLCCCATS] rundll32
C:\WINDOWS\System32
\spool\DRIVERS\W32X86\3
\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [MSKDetectorExe]
C:\Program
Files\McAfee\SpamKiller\MSKDetct.exe
O4 - HKLM\..\Run: [igfxhkcmd]
C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers]
C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed
Launcher] C:\Documents and Settings\All
Users\Adobe\Reader 9.0\Setup
Files\READER9\Reader\Reader_sl.exe
O4 - HKLM\..\Run: [igfxtray]
C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [SMSystemAnalyzer]
"C:\Program Files\Dell\PC
TuneUp\SMSystemAnalyzer.exe"
O4 - HKLM\..\Run: [Windows Defender]
C:\Program Files\Windows
Defender\MSASCui.exe
O4 - HKLM\..\Run: [dlccmon.exe]
"C:\Program Files\Dell Photo AIO Printer
924\dlccmon.exe"
O4 - HKLM\..\Run: [DMXLauncher]
C:\Program Files\Dell\Media
Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup]
"C:\Program Files\Common
Files\InstallShield\UpdateService\isuspm.
exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler]
"C:\Program Files\Common
Files\InstallShield\UpdateService\issch.ex
e" -start
O4 - HKLM\..\Run: [YSearchProtection]
"C:\Program Files\Yahoo!\Search
Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [McENUI]
C:\PROGRA~1\McAfee\MHN\McENUI.exe
/hide
O4 - HKLM\..\Run: [Google Desktop
Search] "C:\Program Files\Google\Google
Desktop Search\GoogleDesktop.exe"
/startup
O4 - HKCU\..\Run: [DellSupport]
"C:\Program
Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter]
"C:\Program Files\Dell Support
Center\bin\sprtcmd.exe" /P
DellSupportCenter
O4 - Global Startup: Windows
Search.lnk.disabled
O6 -
HKCU\Software\Policies\Microsoft\Internet
Explorer\Restrictions present
O6 -
HKCU\Software\Policies\Microsoft\Internet
Explorer\Control Panel present
O9 - Extra button: (no name) -
AutorunsDisabled - (no file)
O9 - Extra button: (no name) -
{08B0E5C0-4FCB-11CF-AAA5-
00401C608501} -
C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java
Console - {08B0E5C0-4FCB-11CF-
AAA5-00401C608501} -
C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Real.com - {CD67F990
-D8E9-11d2-98FE-00C0F0318AFE} -
C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) -
{DFB852A3-47F8-48C4-A200-
58CAB36FD2A2} - C:\DOCUME~1
\ALLUSE~1\STARTM~1
\Programs\SPYBOT~1
\Spybot\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot -
Search & Destroy Configuration -
{DFB852A3-47F8-48C4-A200-
58CAB36FD2A2} - C:\DOCUME~1
\ALLUSE~1\STARTM~1
\Programs\SPYBOT~1
\Spybot\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38
-d088-4134-82b7-f2ba38496583} -
C:\WINDOWS\Network
Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem:
@xpsp3res.dll,-20001 - {e2e2dd38-d088
-4134-82b7-f2ba38496583} -
C:\WINDOWS\Network
Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP:
c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: http://helpme.att.net
O15 - Trusted Zone:
http://www.dslreports.com
O15 - Trusted IP range: 76.240.71.39
O16 - DPF: {01A88BB1-1174-41EC-
ACCB-963509EAE56B} (SysProWmi
Class) -
http://support.dell....emprofiler/SysP
ro.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-
8075-444553540000} (Shockwave
ActiveX Control) -
O16 - DPF: {233C1507-6A77-46A4-
9443-F871F945D258} (Shockwave
ActiveX Control) -
O16 - DPF: {30528230-99F7-4BB4-
88D8-FA1D4F56A2AB} (Installation
Support) - C:\Program Files\Yahoo!
\Common\Yinsthelper.dll
O16 - DPF: {4871A87A-BFDD-4106-
8153-FFDE2BAC2967} (DLM Control) -
http://dlm.tools.aka...m/dlmanager/ver
sions/activex/dlm-activex-2.2.4.3.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-
9335-5A1EDB1D8A21} -
http://download.mcaf...om/molbin/share
d/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {5AE58FCF-6F6A-49B2-
B064-02492C66E3F4}
(MUCatalogWebControl Class) -
http://catalog.updat...oft.com/v7/site
/ClientControl/en/x86/MuCatalogWebCont
rol.cab?1229407008500
O16 - DPF: {6A060448-60F9-11D5-
A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {6E32070A-766D-4EE6-
879C-DC1FA91D2FC3} (MUWebControl
Class) -
http://www.update.mi...t.com/microsoft
update/v6/V5Controls/en/x86/client/muweb
_site.cab?1187719268000
O16 - DPF: {D27CDB6E-AE6D-11CF-
96B8-444553540000} (Shockwave Flash
Object) -
http://fpdownload2.m...media.com/get/s
hockwave/cabs/flash/swflash.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-
BE53-DFE1E2340CB1}
(DownloadManager Control) -
http://dlm.tools.aka...m/dlmanager/ver
sions/activex/dlm-activex-2.2.1.6.cab
O18 - Protocol: sacore - {5513F07E-
936B-4E52-9B00-067394E91CC5} -
c:\PROGRA~1\mcafee\SITEAD~1
\mcieplg.dll
O20 - Winlogon Notify: AutorunsDisabled -
C:\WINDOWS\
O23 - Service: dlcc_device - -
C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DSBrokerService -
Unknown owner - C:\Program
Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service
- Macrovision Europe Ltd. - C:\Program
Files\Common Files\Macrovision
Shared\FLEXnet
Publisher\FNPLicensingService.exe
O23 - Service: GEARSecurity - GEAR
Software - C:\WINDOWS\System32
\GEARSec.exe
O23 - Service: getPlus® Helper - NOS
Microsystems Ltd. - C:\Program
Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Desktop Manager
5.8.809.23506 (GoogleDesktopManager
-092308-165331) - Google - C:\Program
Files\Google\Google Desktop
Search\GoogleDesktop.exe
O23 - Service: Google Updater Service
(gusvc) - Google - C:\Program
Files\Google\Common\Google
Updater\GoogleUpdaterService.exe
O23 - Service: iolo FileInfoList Service
(ioloFileInfoList) - Unknown owner -
C:\Program
Files\iolo\common\lib\ioloServiceManager
.exe
O23 - Service: iolo System Service
(ioloSystemService) - Unknown owner -
C:\Program
Files\iolo\common\lib\ioloServiceManager
.exe
O23 - Service: iWinGamesInstaller - iWin
Inc. - C:\Program Files\iWin
Games\iWinGamesInstaller.exe
O23 - Service: iWinTrusted - iWin Inc. -
C:\Program Files\iWin
Games\iWinTrusted.exe
O23 - Service: McAfee SiteAdvisor
Service - Unknown owner - C:\Program
Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services
(mcmscsvc) - McAfee, Inc. -
C:\PROGRA~1
\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent
(McNASvc) - McAfee, Inc. -
c:\PROGRA~1\COMMON~1
\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS)
- McAfee, Inc. - C:\PROGRA~1
\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service
(McProxy) - McAfee, Inc. - c:\PROGRA~1
\COMMON~1
\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner
(McShield) - McAfee, Inc. -
C:\PROGRA~1\McAfee\VIRUSS~1
\mcshield.exe
O23 - Service: McAfee SystemGuards
(McSysmon) - McAfee, Inc. -
C:\PROGRA~1\McAfee\VIRUSS~1
\mcsysmon.exe
O23 - Service: McAfee Personal Firewall
Service (MpfService) - McAfee, Inc. -
C:\Program
Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel NCS NetService
(NetSvc) - Intel® Corporation -
C:\Program
Files\Intel\PROSetWired\NCS\Sync\NetSv
c.exe
O23 - Service: SupportSoft Sprocket
Service (dellsupportcenter)
(sprtsvc_dellsupportcenter) - SupportSoft,
Inc. - C:\Program Files\Dell Support
Center\bin\sprtsvc.exe
O24 - Desktop Component 0: (no name) -
(no file)
--
End of file - 11977 bytes
THIS IS THE UNINSTALL FILE
924PLC32
ABBYY FineReader 6.0 Sprint
Active@ Boot Disk Demo
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Adobe Shockwave Player 11
AT&T Self Support Tool
AT&T Toolbar
Big Fish Games Client
CCleaner (remove only)
Conexant D850 56K V.9x DFVc Modem
Corel Photo Album 6
Dell CinePlayer
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Game Console
Dell PC TuneUp
Dell Photo AIO Printer 924
Dell Support Center (Support Software)
DellSupport
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
ebgcInfra
ebgcRes
ebgcRes
ebgcSDK
ebgcSDK
EducateU
ELIcon
ERUNT 1.1j
Foxit Reader
Games, Music, & Photos Launcher
getPlus® for Adobe
Google Desktop
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5
SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5
SP1 (KB958484)
Hotfix for Windows Internet Explorer 7
(KB947864)
Hotfix for Windows XP (KB961118)
I Spy Fantasy
Intel® Extreme Graphics 2 Driver
Intel® PRO Network Adapters and
Drivers
Intel® Processor ID Utility
Intel® PROSet for Wired Connections
Internet Service Offers Launcher
iWin Games (remove only)
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Java 2 Runtime Environment, SE
v1.4.2_03
Malwarebytes' Anti-Malware
McAfee SecurityCenter
MCU
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix
(KB928366)
Microsoft .NET Framework 2.0 Service
Pack 2
Microsoft .NET Framework 3.0 Service
Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Diagnostics and Recovery
Toolset 5.0
Microsoft Office 2000 SR-1 Professional
Microsoft Silverlight
Minimem
Modem Helper
MrRobot 1.21
MSN
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6 Service Pack 2 (KB954459)
NetWaiting
Polar Bowler
QuickTime
RealPlayer Basic
Robbox
Roxio Backup MyPC
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Search Assist
Security Update for CAPICOM
(KB931906)
Security Update for CAPICOM
(KB931906)
Security Update for Windows Internet
Explorer 7 (KB937143)
Security Update for Windows Internet
Explorer 7 (KB938127)
Security Update for Windows Internet
Explorer 7 (KB939653)
Security Update for Windows Internet
Explorer 7 (KB942615)
Security Update for Windows Internet
Explorer 7 (KB944533)
Security Update for Windows Internet
Explorer 7 (KB950759)
Security Update for Windows Internet
Explorer 7 (KB953838)
Security Update for Windows Internet
Explorer 7 (KB956390)
Security Update for Windows Internet
Explorer 7 (KB958215)
Security Update for Windows Internet
Explorer 7 (KB960714)
Security Update for Windows Internet
Explorer 7 (KB961260)
Security Update for Windows XP
(KB960715)
Shockwave
Sonic Activation Module
Sonic Update Manager
Spelling Dictionaries Support For Adobe
Reader 9
Spybot - Search & Destroy
Super Granny 4 (remove only)
TuneUp Utilities 2009
Uniblue RegistryBooster 2009
Uniblue RegistryBooster 2009
Update for Windows XP (KB967715)
Viewpoint Media Player
WebCyberCoach 3.2 Dell
Windows Defender
Windows Installer Clean Up
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows Presentation Foundation
WordPerfect Office 12
WordPerfect OfficeReady
Yahoo! Anti-Spy
Yahoo! Music Jukebox
Yahoo! Search Protection
Yahoo! Toolbar
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