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Shut Down Problem


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#1
JLee42187

JLee42187

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I don't know if I should post a malwarebytes or hijackthis log. But this is my problem ummm... when I shutdown my laptop it restarts. I have to try the shutdown several times before it actually shuts down.

These are my system specs.

OS Name Microsoft® Windows Vista™ Home Basic
Version 6.0.6001 Service Pack 1 Build 6001
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name INNERBEAUTE-PC
System Manufacturer Dell Inc.
System Model Inspiron 1525
System Type X86-based PC
Processor Intel® Celeron® CPU 540 @ 1.86GHz, 1862 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Dell Inc. A13, 6/27/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "6.0.6001.18000"
User Name innerbeaute-PC\innerbeaute
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 1.00 GB
Total Physical Memory 0.99 GB
Available Physical Memory 298 MB
Total Virtual Memory 2.23 GB
Available Virtual Memory 1.26 GB
Page File Space 1.28 GB
Page File C:\pagefile.sys

Thank you for your time. Looking forward to hearing from you.
Please tell me what other information you need.
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