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Can't run System Restore


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#1
hurricane1

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Hi

I'm trying to run a System Restore from Safe Mode (after contracting a virus that has pretty much disabled my operating system Windows XP).

I am able to run through the System Restore wizard fine, get to the final screen and press Next, and then nothing happens -no error, just nothing.

Can anyone help?
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#2
happyrock

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click on start...run...type in services.msc...scroll down to system restore service
is it started and set to automatic...
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#3
hurricane1

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Thanks for replying happyrock.
Only just seen your reply, and in the mean time I have resorted to restoring to factory settings from the hidden partition.
It was the only option I had left as I couldn't do system restore or get online to download anything (Friday I was using the internet from work).
Anyway, everything seems okay now. I think all is clean. AVG not detecting any infections.
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#4
happyrock

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thanks for letting us know... :)
get ALL the updates right away...check the device manager and see if you need any drivers...
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#5
dannomcc

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I am having the same problem (Boot to safe mode...system restore all the way to the last confirmation screen, and when I click next...no response).

While still in safe mode, I checked services.msc and System Restore Service is "started" and set to "automatic" for startup type.

Please help.
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