I'm at my sister-in-law's house (leaving tonight). They have a toolbar in IE (and therefore all windows folders-----win 98) that I can't get rid of. There are also false "security warnings" of several forms.
I've run adaware, spybot + cwshredder...y'all are my last hope!! I ran HJT twice--some deletions were obvious, so i went ahead and did them...I'm including both logfiles. The one at the bottom is the most recent.
Thanks in advance for any help you can give.
+++++++++++++++++++++++++++++++
Logfile of HijackThis v1.99.1
Scan saved at 12:15:59, on 08/05/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\FICHIERS COMMUNS\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\FICHIERS COMMUNS\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\RTVSCN95.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\CFGSAFE\AUTOCHK.EXE
C:\PROGRAM FILES\SIS540_V1.01F\UTILITY\3D\KHOOKER.EXE
C:\IBMTOOLS\APTEZBTN\APTEZBP.EXE
C:\WINDOWS\SYSTEM\PELMICED.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\HP SHARE-TO-WEB\HPGS2WND.EXE
C:\PROGRAM FILES\FICHIERS COMMUNS\SCM\LEDTRAY.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\PHOTO IMAGING\HPI_MONITOR.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\PROGRAM FILES\ONECLICK\ONECLICK.EXE
C:\PROGRAM FILES\FICHIERS COMMUNS\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\VPTRAY.EXE
C:\WINDOWS\SYSTEM\E_SICN03.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\PALM\HOTSYNC.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\FICHIERS COMMUNS\EPSON\EBAPI\EBRR.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\BUREAU\HIJACKTHIS.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://www.nowfind.net/umax4/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.nowfind.net/umax4/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://www.nowfind.net/umax4/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.nowfind.net/umax4/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.nowfind.net/umax4/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.nowfind.net/umax4/index.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.nowfind.net/umax4/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.nowfind.net/umax4/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nowfind.net/umax4/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.nowfind.net/umax4/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.nowfind.net/umax4/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.nowfind.net/umax4/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {00000000-DD60-0064-6EC2-6E0100000000} - (no file)
O2 - BHO: Cls - {CF021F40-3E14-23A5-CBA2-71766C641316} - C:\WINDOWS\SYSTEM\VLD1316.DLL (file missing)
O2 - BHO: ActiveX Control - {09B9EA20-BED9-11D9-9CF7-444553540000} - C:\WINDOWS\SYSTEM\MSSXA.DLL
O2 - BHO: IE SP2 AddOn - {3AEE0B80-BED9-11D9-9CF7-444553540000} - C:\WINDOWS\SYSTEM\SPUBW.DLL
O2 - BHO: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\SYSTEM\IE2CLTR.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\SYSTEM\IE2CLTR.DLL
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AAAKEYBOARD] c:\windows\rundll.exe setupx.dll,InstallHinfSection DefaultInstall 128 C:\WINDOWS\INF\KBDCLEAN.INF
O4 - HKLM\..\Run: [MfgBoot] c:\manboot.exe
O4 - HKLM\..\Run: [AAACLEAN] c:\windows\rundll.exe setupx.dll,InstallHinfSection DefaultInstall 128 C:\WINDOWS\INF\AAACLEAN.INF
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\AUTOCHK.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\Program Files\SiS540_V1.01f\utility\3d\khooker.exe
O4 - HKLM\..\Run: [Set Drive Letter to G:] C:\WINDOWS\GDRIVE.EXE -N
O4 - HKLM\..\Run: [AEZBProc] c:\ibmtools\aptezbtn\aptezbp.exe
O4 - HKLM\..\Run: [ZIBMACC] c:\windows\rundll.exe setupx.dll,InstallHinfSection DefaultInstall 128 C:\WINDOWS\INF\ZIBMACC.INF
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVComs] c:\windows\SYSTEM\LVComS.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [LEDTRAY] C:\PROGRA~1\FICHIE~1\SCM\LEDTRAY.EXE
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [AdslTaskBar] rundll32.exe stmctrl.dll,TaskBar
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [OneClick] "C:\Program Files\oneclick\oneclick.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTRAY.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1\DEFWATCH.EXE
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1\RTVSCN95.EXE
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [EPSON Stylus COLOR 480SXU] C:\WINDOWS\SYSTEM\E_SICN03.EXE /A "C:\WINDOWS\SYSTEM\E_S62C3.TMP"
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGDHTML_1024.dll,InstantAccess
O4 - HKCU\..\Run: [WareOut] "C:\Program Files\WareOut\WareOut.exe"
O4 - HKCU\..\RunServices: [EPSON Stylus COLOR 480SXU] C:\WINDOWS\SYSTEM\E_SICN03.EXE /A "C:\WINDOWS\SYSTEM\E_S62C3.TMP"
O4 - HKCU\..\RunServices: [Instant Access] rundll32.exe EGDHTML_1024.dll,InstantAccess
O4 - HKCU\..\RunServices: [WareOut] "C:\Program Files\WareOut\WareOut.exe"
O4 - Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM\E_SRCV03.EXE
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O15 - Trusted Zone: *.crazywinnings.com
O15 - Trusted Zone: *.verisign.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.qck.cc
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.thawte.com
O15 - Trusted Zone: *.sidefind.com
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 69.50.176.156,195.225.176.31
O21 - SSODL: OLE Module - {03B1C4D9-BC71-8916-38AD-9DEA5D213614} - C:\WINDOWS\SYSTEM\rch.dll (file missing)
O21 - SSODL: DDE Module - {DABB03E9-AC0D-3740-E3E5-4B37C80837E5} - C:\WINDOWS\SYSTEM\mtwirl.dll (file missing)
O21 - SSODL: eplrr - {6182F620-8F18-11D9-9CF7-444553540000} - C:\WINDOWS\SYSTEM\eplrr3.dll (file missing)
END OF FIRST LOGFILE
+++++++++++++++++++++++++++++++++++++++++++++++
BEGINNING OF SECOND LOGFILE
Logfile of HijackThis v1.99.1
Scan saved at 12:22:22, on 08/05/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\FICHIERS COMMUNS\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\FICHIERS COMMUNS\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\RTVSCN95.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\CFGSAFE\AUTOCHK.EXE
C:\PROGRAM FILES\SIS540_V1.01F\UTILITY\3D\KHOOKER.EXE
C:\IBMTOOLS\APTEZBTN\APTEZBP.EXE
C:\WINDOWS\SYSTEM\PELMICED.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\HP SHARE-TO-WEB\HPGS2WND.EXE
C:\PROGRAM FILES\FICHIERS COMMUNS\SCM\LEDTRAY.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\PHOTO IMAGING\HPI_MONITOR.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\PROGRAM FILES\ONECLICK\ONECLICK.EXE
C:\PROGRAM FILES\FICHIERS COMMUNS\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\VPTRAY.EXE
C:\WINDOWS\SYSTEM\E_SICN03.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\PHOTOSMART\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\PALM\HOTSYNC.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\FICHIERS COMMUNS\EPSON\EBAPI\EBRR.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\BUREAU\HIJACKTHIS.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {00000000-DD60-0064-6EC2-6E0100000000} - (no file)
O2 - BHO: Cls - {CF021F40-3E14-23A5-CBA2-71766C641316} - C:\WINDOWS\SYSTEM\VLD1316.DLL (file missing)
O2 - BHO: ActiveX Control - {09B9EA20-BED9-11D9-9CF7-444553540000} - C:\WINDOWS\SYSTEM\MSSXA.DLL
O2 - BHO: IE SP2 AddOn - {3AEE0B80-BED9-11D9-9CF7-444553540000} - C:\WINDOWS\SYSTEM\SPUBW.DLL
O2 - BHO: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\SYSTEM\IE2CLTR.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\SYSTEM\IE2CLTR.DLL
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AAAKEYBOARD] c:\windows\rundll.exe setupx.dll,InstallHinfSection DefaultInstall 128 C:\WINDOWS\INF\KBDCLEAN.INF
O4 - HKLM\..\Run: [MfgBoot] c:\manboot.exe
O4 - HKLM\..\Run: [AAACLEAN] c:\windows\rundll.exe setupx.dll,InstallHinfSection DefaultInstall 128 C:\WINDOWS\INF\AAACLEAN.INF
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\AUTOCHK.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\Program Files\SiS540_V1.01f\utility\3d\khooker.exe
O4 - HKLM\..\Run: [Set Drive Letter to G:] C:\WINDOWS\GDRIVE.EXE -N
O4 - HKLM\..\Run: [AEZBProc] c:\ibmtools\aptezbtn\aptezbp.exe
O4 - HKLM\..\Run: [ZIBMACC] c:\windows\rundll.exe setupx.dll,InstallHinfSection DefaultInstall 128 C:\WINDOWS\INF\ZIBMACC.INF
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVComs] c:\windows\SYSTEM\LVComS.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [LEDTRAY] C:\PROGRA~1\FICHIE~1\SCM\LEDTRAY.EXE
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [AdslTaskBar] rundll32.exe stmctrl.dll,TaskBar
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [OneClick] "C:\Program Files\oneclick\oneclick.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTRAY.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1\DEFWATCH.EXE
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1\RTVSCN95.EXE
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [EPSON Stylus COLOR 480SXU] C:\WINDOWS\SYSTEM\E_SICN03.EXE /A "C:\WINDOWS\SYSTEM\E_S62C3.TMP"
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGDHTML_1024.dll,InstantAccess
O4 - HKCU\..\Run: [WareOut] "C:\Program Files\WareOut\WareOut.exe"
O4 - HKCU\..\RunServices: [EPSON Stylus COLOR 480SXU] C:\WINDOWS\SYSTEM\E_SICN03.EXE /A "C:\WINDOWS\SYSTEM\E_S62C3.TMP"
O4 - HKCU\..\RunServices: [Instant Access] rundll32.exe EGDHTML_1024.dll,InstantAccess
O4 - HKCU\..\RunServices: [WareOut] "C:\Program Files\WareOut\WareOut.exe"
O4 - Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM\E_SRCV03.EXE
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 69.50.176.156,195.225.176.31
O21 - SSODL: OLE Module - {03B1C4D9-BC71-8916-38AD-9DEA5D213614} - C:\WINDOWS\SYSTEM\rch.dll (file missing)
O21 - SSODL: DDE Module - {DABB03E9-AC0D-3740-E3E5-4B37C80837E5} - C:\WINDOWS\SYSTEM\mtwirl.dll (file missing)
O21 - SSODL: eplrr - {6182F620-8F18-11D9-9CF7-444553540000} - C:\WINDOWS\SYSTEM\eplrr3.dll (file missing)
+++++++++++++++++++++++++++
Again, thank you so much in advance.
Amy