I have had an issue with Nortons since I renewed my subscription. It kept saying it was not working with that big red circle with white X in it. I did the one click support and followed the directions and all. I even was on hold 3 times with nortons tech support. One Nortons tech said windows defender was causing the problem and did a remote control access to reinstall nortons and delete windows defender. I think this guy had no clue what he was doing, now I'm finding over 1000 registry errors... windows defender is partially deleted, and nortons still is not working and now I'm left without any form of virus protection and Nortons isn't helping me. The tech was not friendly and actually was mad that I called 3 times, because they would end communication (somehow) and I'd call again.
I don't recommend Norton's Symantec products to anyone who wants to keep their computer.