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Computer keeps freezing


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#16
ira_gaines

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Apparently I'm clean as far as Mal-ware goes but this is still happening.

Any suggestions.
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#17
anzenketh

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ira_gaines,

It still could be a few things software or hardware wise. What is the make and model of your computer?
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#18
ira_gaines

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ira_gaines,

It still could be a few things software or hardware wise. What is the make and model of your computer?


Acer: Aspire 1350
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#19
anzenketh

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ira_gaines,

First do you notice your system getting hot at all?
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#20
ira_gaines

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ira_gaines,

First do you notice your system getting hot at all?



I haven't noticed it but I have considered that as the possible cause.

However, I don't think overheating would be effected by the internet being disconnected or not and like I said it doesn't happen when it's off.
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#21
anzenketh

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ira_gaines,

I have a sneaking suspicion that we are working with either a memory issue or a video card issue. Memory is easier to diagnose to lets take that route.

Lets go ahead and run the windows memory diagnostics.

More information on this tool and how to use it can be found using the following tutorial.
http://www.geekstogo...ol-t177564.html

Let me know if you have any questions.
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#22
ira_gaines

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Sorry for such a late reply, I haven't been able to get to my computer lately. I ran the test and no problems were found.
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