We've just moved our mail system over to an external service. Most of our users use Outlook 2003 and are now getting the following message when they start up their client in the a.m.:
"The server you are connected to is using a security certificate that could not be verified.
A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
Do you want to continue using this server?"
For the time being, we've told them just to click "Yes" and ignore the message, yet the panicked phone calls are still flooding in.
Microsloth's "knowledgebase" docs are essentially useless, and the two of us here in this office (Mozilla Thunderbird users) are basically at a loss figuring out why Outlook is having a problem with a trusted SMTP server.
Any instruction would be extremely helpful.
Thanks
P.S.: I found other posts in this forum; we don't use hibernation on any of the windows machines.
Edited by ainsof, 05 March 2009 - 11:34 AM.