Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Outloook 2003 "Internet Security Warning" Popup

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts

We've just moved our mail system over to an external service. Most of our users use Outlook 2003 and are now getting the following message when they start up their client in the a.m.:

"The server you are connected to is using a security certificate that could not be verified.
A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
Do you want to continue using this server?"

For the time being, we've told them just to click "Yes" and ignore the message, yet the panicked phone calls are still flooding in.

Microsloth's "knowledgebase" docs are essentially useless, and the two of us here in this office (Mozilla Thunderbird users) are basically at a loss figuring out why Outlook is having a problem with a trusted SMTP server.

Any instruction would be extremely helpful.


P.S.: I found other posts in this forum; we don't use hibernation on any of the windows machines.

Attached Thumbnails

  • outlook_ssl_cert_warn.jpg

Edited by ainsof, 05 March 2009 - 11:34 AM.

  • 0




    GeekU Admin

  • Administrator
  • 21,507 posts
  • MVP
What is the external service you're using? It's possible that this is a known problem and they may have an answer on their site. For example, I use Google Apps in my office, and we've encountered a few errors along the way that we've been able to resolve through the Google Apps site. While it might be a Microsoft generated error, the fix may be something specific to the service.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP