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black screen on bootup: driver or virus?


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#1
puzzled1965

puzzled1965

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Hi,

My screen goes black a few moments after the windows log in process begins. At first this happened a few times after the computer had been booted up for a while; the screen would just go black. Now it's happening every time I try to boot up. I can only use the computer in safe mode.

While trying to problem solve I pulled out the monitor cable and reinserted it to get a blue screen with the ati2dvag rave. This was the only time I have got this message so wondering if it is not the actual problem but more a result of pulling out the monitor cable while the machine was on?

In any case I googled "atidvag" and from a number of solutions decided to unistall then reinstall the ati driver from the CD. This seemed to work - the computer was usable in normal mode. However today on booting up the black screen was back.

I'm running xp. My graphics card is a 9200 series Raedon.

Has anyone else encountered this problem?

Thanks.
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#2
Broni

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a result of pulling out the monitor cable while the machine was on

Never do this.

Does the computer operate fine in Safe Mode?
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#3
puzzled1965

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Yes,

I'm now going to try installing the driver from the ati website.

Thanks.
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#4
puzzled1965

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OK it's worse now.

After uninstalling existing ATI stuff and rebooting again in safemode I downloaded the Raedon 9200 driver from the ATI site and ran the installation process.

Midway through it informed me I needed the .NET framework version 2.0 from microsoft before launching application.

I then downloaded this and rebooted again. My screen appeared in normal mode - it seemed to be working - and then the cursor vanished!

I rebooted in safe mode, uninstalled the ATI stuff (thinking the installation process must not have gone through properly with the microsoft interruption).

I then ran the ATI installation process again but this time it informed me that hardware or software components were not there and the drivers could not be installed.

I have since put the monitor jack in the standard socket on the tower so I can at least use the computer but I am in a worse hole than ever with my graphics card.

Does anyone know what might be going on?

Ta.
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#5
Broni

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OK. Let's start from the beginning.
What's your computer brand, and model?
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