[cadoo2]

hello, my previous post was in the windows xp forum. my dads computer keeps getting virus pop ups and corrupt files found. here is his HJT log and we are running a panda active scan. thank you

Logfile of HijackThis v1.99.1
Scan saved at 11:43:08 AM, on 5/8/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\isrvs\desktop.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Webshots\WebshotsTray.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\JOHN\Desktop\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll (file missing)
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1094000624445
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{20874D72-AA19-44FD-AE69-7542CCCEF3F1}: NameServer = 209.244.0.3 209.244.0.4
O17 - HKLM\System\CS1\Services\Tcpip\..\{20874D72-AA19-44FD-AE69-7542CCCEF3F1}: NameServer = 209.244.0.3 209.244.0.4
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O20 - AppInit_DLLs: msconfd.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe

[Advertisements]

*Click Here to download Killbox by Option^Explicit.
*Extract the program to your desktop and double-click on its folder, then double-click on Killbox.exe to start the program.
*In the killbox program, select the Delete on Reboot option.
*Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\isrvs\ffisearch.exe
C:\WINDOWS\system32\drivers\delprot.sys

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Run HijackThis and put checkmarks in front of he following items.
Close all windows except HijackThis and click Fix checked:

O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll (file missing)
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe

O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O20 - AppInit_DLLs: msconfd.dll

Still in safe mode delete:
C:\WINDOWS\isrvs <= entire folder

Boot back to normal and post a new log.

Regards,

[Metallica]

*Click Here to download Killbox by Option^Explicit.
*Extract the program to your desktop and double-click on its folder, then double-click on Killbox.exe to start the program.
*In the killbox program, select the Delete on Reboot option.
*Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\isrvs\ffisearch.exe
C:\WINDOWS\system32\drivers\delprot.sys

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Run HijackThis and put checkmarks in front of he following items.
Close all windows except HijackThis and click Fix checked:

O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll (file missing)
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe

O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O20 - AppInit_DLLs: msconfd.dll

Still in safe mode delete:
C:\WINDOWS\isrvs <= entire folder

Boot back to normal and post a new log.

Regards,