[melval]

I use Walmart provider and because I had lost IE somehow, I was using Firefox browser. All was fine when out of the blue, it would no longer load. Also freeze up and get many different error messages. I always get a Rundll 32 message on startup. I have attached the adaware log. melval  adaware_2_5_8_05.TXT   343.77KB   154 downloads

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Welcome!

Ad-aware has found object(s) on your computer

If you chose to clean your computer from what Ad-aware found, follow these instructions below…


Make sure that you are using the * SE1R43 06.05.2005 * definition file.


Open up Ad-Aware SE and click on the gear to access the Configuration menu. Make sure that this setting is applied.

Click on Tweak > Cleaning engine > UNcheck "Always try to unload modules before deletion".

Disconnect from the internet (for broadband/cable users, it is recommended that you disconnect the cable connection) and close all open browsers or other programs you have running.

Then boot into Safe Mode

To clean your machine, it is highly recommended that you clean the following directory contents (but not the directory folder);

Run CCleaner to help in this process.
Download CCleaner (Setup: go to >options > settings > Uncheck "Only delete files in Windows Temp folders older than 48 hours" for cleaning malware files!)

* C:\Windows\Temp\
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <- This will delete all your cached internet content including cookies.
* C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
* Empty your "Recycle Bin".

Run Ad-Aware SE from the command lines shown in the instructions shown below.

Click "Start" > select "Run" > type the text shown below (including the quotation marks and with the same spacing as shown)

"C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Aware.exe" /full +procnuke
(For the Professional version)

"C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Aware.exe" /full +procnuke
(For the Plus version)

"C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" +procnuke
(For the Personal version)


Click Ok.

Note; the path above is of the default installation location for Ad-aware SE, if this is different, adjust it to the location that you have installed it to.

When the scan has completed, select next. In the Scanning Results window, select the "Scan Summary"- tab. Check the box next to SahAgent ONLY . Click next, Click Ok.

If problems are caused by deleting a family, just leave it.


Reboot your computer after removal, run a new "full system scan" and post the results as a reply. Don't open any programs or connect to the internet at this time.

Then copy & paste the complete log file here. Don't quarantine or remove anything at this time, just post a complete logfile. This can sometimes takes 2-3 posts to get it all posted, once the "Summary of this scan" information is shown, you have posted all of your logfile.

Also, keep in mind that when you are posting another logfile keep "Search for negligible risk entries" deselected as negligible risk entries (Mru's) aren't considered as a threat. This option can be changed when choosing your scan type.

Remember to post your fresh scanlog in THIS topic.

- Rawe

[Rawe]

Welcome!

Ad-aware has found object(s) on your computer

If you chose to clean your computer from what Ad-aware found, follow these instructions below…


Make sure that you are using the * SE1R43 06.05.2005 * definition file.


Open up Ad-Aware SE and click on the gear to access the Configuration menu. Make sure that this setting is applied.

Click on Tweak > Cleaning engine > UNcheck "Always try to unload modules before deletion".

Disconnect from the internet (for broadband/cable users, it is recommended that you disconnect the cable connection) and close all open browsers or other programs you have running.

Then boot into Safe Mode

To clean your machine, it is highly recommended that you clean the following directory contents (but not the directory folder);

Run CCleaner to help in this process.
Download CCleaner (Setup: go to >options > settings > Uncheck "Only delete files in Windows Temp folders older than 48 hours" for cleaning malware files!)

* C:\Windows\Temp\
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <- This will delete all your cached internet content including cookies.
* C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
* Empty your "Recycle Bin".

Run Ad-Aware SE from the command lines shown in the instructions shown below.

Click "Start" > select "Run" > type the text shown below (including the quotation marks and with the same spacing as shown)

"C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Aware.exe" /full +procnuke
(For the Professional version)

"C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Aware.exe" /full +procnuke
(For the Plus version)

"C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" +procnuke
(For the Personal version)


Click Ok.

Note; the path above is of the default installation location for Ad-aware SE, if this is different, adjust it to the location that you have installed it to.

When the scan has completed, select next. In the Scanning Results window, select the "Scan Summary"- tab. Check the box next to SahAgent ONLY . Click next, Click Ok.

If problems are caused by deleting a family, just leave it.


Reboot your computer after removal, run a new "full system scan" and post the results as a reply. Don't open any programs or connect to the internet at this time.

Then copy & paste the complete log file here. Don't quarantine or remove anything at this time, just post a complete logfile. This can sometimes takes 2-3 posts to get it all posted, once the "Summary of this scan" information is shown, you have posted all of your logfile.

Also, keep in mind that when you are posting another logfile keep "Search for negligible risk entries" deselected as negligible risk entries (Mru's) aren't considered as a threat. This option can be changed when choosing your scan type.

Remember to post your fresh scanlog in THIS topic.

- Rawe

[melval]

I ran the CCleaner, followed the rest of instructions. Attached is copy of last ad-aware log. I did have my IE back and able to access my Yahoo mail with this reboot. I didn't quarantine or delete anything in Ad-aware.Melval

Attached Files

•  Ad_Aware_log_3.TXT   249.22KB   79 downloads

[melval]

I have already done this, except I did not understand the following.Is this something I'm to delete in the cleaner?
* C:\Windows\Temp\
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <- This will delete all your cached internet content including cookies.
* C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
* Empty your "Recycle Bin

[melval]

I'm sorry I still do not understand where you go in CCleaner to clean directory contents or how to do it. I did what I could in there and fan the ad-aware again. Do I still need to do more? Log attached again Melval

Attached Files

•  ad_aware_log_scan_5.TXT   6.28KB   140 downloads

[melval]

I was able to function when I switched back to Firefox. Using IE was like watching paint dry. I have shutdown problems tho. Sometimes after checking the end now boxes that pop up over and over again, it will go ahead and shut down, but restart even tho the restart button is not checked. Have to manually shut down. Today while updating CCleaner, I got Illegal operation box from Firefox, then after updating Adaware and while running scan, I got illegal operation box from Rundll32. Enclosing logfile. Also the start button freezes up at times and won't pop up. Melval

Attached Files

•  6.5.2005.adaware_scan.TXT   25.52KB   104 downloads

[melval]

Here is most curren version of adaware scan as requested. Thanks Melval

Attached Files

•  lavasoft_scan_6.5.2005__2.TXT   20.1KB   104 downloads

[melval]

Thanks. Here is last logfile. Seems OK. Still computer won't shut down. Melval

Attached Files

•  Ad_Aware_scan_6.6.2005.TXT   17.24KB   103 downloads